Ashley Lowman
Jackson,SC
Summary
High-energy Industry management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Hyatt House Downtown Augusta
04.2018 - 10.2022
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Managed team schedule with eye for coverage needs and individual strengths.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Assistant General Manager of Operations
Hyatt Place Augusta
11.2016 - 07.2021
- Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
- Evaluated market trends to adjust pricing strategies accordingly, maintaining competitiveness while maximizing revenue potential.
- Enhanced customer satisfaction with timely resolutions of issues and effective communication strategies.
- Optimized resource allocation for improved operational efficiency and cost reduction.
- Improved supply chain management, resulting in reduced lead times and inventory costs.
- Implemented quality control measures that ensured consistently high product standards and customer satisfaction levels.
- Controlled inventory by creating Excel spreadsheets for food and beverage, resulting in Number% decrease in waste.
Education
N/A - Business Administration And Management
Post University
Waterbury, CTSkills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Team leadership expertise
- Employee Relations
- Food safety and sanitation
- Business operations knowledge
- Employee Scheduling
- Budget Control
Timeline
Assistant General Manager
Hyatt House Downtown Augusta
04.2018 - 10.2022
Assistant General Manager of Operations
Hyatt Place Augusta
11.2016 - 07.2021
N/A - Business Administration And Management
Post University
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