Ashley Manzo
Paramount,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Dental Receptionist
Can Am Dental
Compton, CA
04.2025 - 12.2025
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Maintained clean welcoming reception area.
Dental Receptionist
Dr. Tammy N Tran
Long Beach, CA
05.2022 - 06.2024
- Managed patient scheduling to optimize appointment flow and reduce wait times.
- Assisted in verifying insurance information to ensure accurate billing processes.
- Trained new staff on reception protocols and customer service best practices.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
Dental Receptionist
Dr. Kais Chebbi
Paramount, CA
06.2020 - 05.2022
- Managed patient scheduling and appointments
- Assisted in verifying patient insurance information and benefits coverage.
- Handled incoming calls and addressed patient inquiries professionally.
- Maintained organized patient records and ensured compliance with confidentiality standards.
- Assisted the back office with sterilization.
- Cleaning rooms after each patient.
Education
High School Diploma -
Paramount High School
Paramount, CA06.2020
Skills
- Dental terminology
- Excellent multitasking capability
- Appointment scheduling
- Maintaining cleanliness
- Insurance verification
- Appointment confirmation
Timeline
Dental Receptionist
Can Am Dental
04.2025 - 12.2025
Dental Receptionist
Dr. Tammy N Tran
05.2022 - 06.2024
Dental Receptionist
Dr. Kais Chebbi
06.2020 - 05.2022
High School Diploma -
Paramount High School