Ashley Mares
Tempe,Arizona
Summary
Coming from different fields, I have worked with many people, and that is the desire for any future employment I may establish at. As I engage in a new environment I not only want to be challenged as a individual to work harder and be better but make the most impact in the community and those around. I would apply time management, organizational skills, and ambition to help achieve the company goals.
Overview
15
15
years of professional experience
Work History
Patient Financial Representative
Banner Health
Phoenix
02.2023 - Current
- Create a smooth patient flow process from phone conversations to face to face in clinic interactions
- Utilized various software applications including electronic medical records, practice management systems, claims processing systems.
- Adhered to all HIPAA regulations while handling confidential patient information.
- Assisted patients with inquiries regarding billing, payment plans, and financial assistance programs.
Campus Missionary
Hope Church
Tempe
04.2022 - 02.2023
- Coordinate and host weekly events catering to groups of 50-100 people
- Utilizing Microsoft excel to track membership and monitor church members volunteer status and growth plans
- Mentor church members in areas of relational conflict, personal finances, and personal scheduling and develop growth plans
- Created, developed, and manage personal financial partnership team
Dinning Room Assistant/Soup, Salad, and Baker Handler/Cashier
Souplantation & Sweet Tomatoes
Chino Hills, CA
05.2018 - 03.2020
- Responsibly handle any form of money transactions
- Replenish each food bar area at a timely fashion with proper handling
- Interactions with customers consisted to their wants and needs while upholding procedures and policies
- Multitask and manage other needs of servers and employees for a effective work shift
Shift Lead and Store key Holder
Caked L.A.
Chino Hills
05.2017 - 05.2018
- While being a shift leader I train the new employees on menus and service standards
- Handled all customer service complaints, refunds, and questions, assuring my customers were satisfied and ensuring the daily shift ran smoothly
- I carried out store procedures during scheduled shifts and ensured opening and closing shift duties was done properly
- Balanced the cash register at the beginning and end of each shift.
Actress
Aqua Talent
Los Angeles
03.2009 - 05.2017
- Demonstrated professionalism when dealing with fellow cast members, crew members, directors.
- Study and rehearsed roles from scripts in order to interpret, learn and memories lines as directed.
- Attended auditions and casting calls to audition for roles.
Education
Bachelor of Science in Health Care Administration with minor in H.R -
Grand Canyon University
12.2021
High school -
Chino Hills High School
Chino Hills, CA06.2018
Skills
- Customer Service
- Verbal and Written Communication
- Microsoft Office
- Organizational Skills
- Documentation and Recordkeeping
- Training and Teaching
- Bill Processing
Accomplishments
- Champ X Leader for Food Pantry at FMC
- President of the MakeitUp Club in High school
- Member of the Future Health Care Administration Club
- Leadership (ASB) in High school
- Health Equity Star at FMC
Timeline
Patient Financial Representative
Banner Health
02.2023 - Current
Campus Missionary
Hope Church
04.2022 - 02.2023
Dinning Room Assistant/Soup, Salad, and Baker Handler/Cashier
Souplantation & Sweet Tomatoes
05.2018 - 03.2020
Shift Lead and Store key Holder
Caked L.A.
05.2017 - 05.2018
Actress
Aqua Talent
03.2009 - 05.2017
Bachelor of Science in Health Care Administration with minor in H.R -
Grand Canyon University
High school -
Chino Hills High School