Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Martinez

Thousand Oaks,CA

Summary

Team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Very friendly with everyone, always give greetings and easy to communicate with people. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.

Overview

3
3
years of professional experience

Work History

Andreas Housekeeping Service

Andrea Caballero
12.2020 - 07.2023
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Managed laundry sorting, washing, drying, and ironing.
  • Maintained required records of work hours, budgets and payrolls.
  • Completed financial tasks by estimating costs and preparing and managing budgets.

Education

High School Diploma -

Conejo Valley High School
1402 E Janss Rd, Thousand Oaks, CA 91362
06.2024

Skills

  • Employee Performance Reviews
  • Chemical Cleaners
  • Data Archiving
  • Dusting Furniture
  • Residential Cleaning
  • Proper Equipment Usage
  • Washing Windows
  • Mopping and Buffing Floors
  • Polishing Surfaces
  • Ironing Clothing
  • Customer Needs Assessments
  • Stocking Bathrooms

Languages

Spanish
Native or Bilingual

Timeline

Andreas Housekeeping Service

Andrea Caballero
12.2020 - 07.2023

High School Diploma -

Conejo Valley High School
Ashley Martinez