Ashley McNally
Great Falls,MT
Summary
Dedicated junior at the University of Providence pursuing a Bachelor’s Degree in Psychology and an Associate’s in Addictions Counseling. Proven abilities in empathy and active listening, with experience on the Track and Field Team showcasing strong teamwork and leadership skills. Desiring to gain practical experience in the counseling field to enhance professional development before graduation. Demonstrates excellent time management and quick learning capabilities.
Overview
5
5
years of professional experience
Work History
Lead Cashier
Ulta Beauty Inc.
Great Falls, MT
10.2023 - 01.2025
- Addressed customer complaints promptly while remaining professional in challenging situations.
- Greeted customers and provided excellent customer service.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Handled escalated customer service issues professionally and courteously.
- Built and maintained productive relationships with employees.
Employee
Boys and Girls Club
Belt, MT
06.2023 - 08.2023
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Cared for children in institutional settings.
- Attended professional development workshops to stay current on best practices in early childhood education.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
Barista
Starbucks
Gillette, WY
03.2020 - 08.2022
- Supported highest standards of conduct and service to support company reputation.
- Maintained calm demeanor during high-volume periods and special events.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Maintained relationships with clients through regular communication.
- Developed communication plans to ensure consistent messaging across all channels of communication.
Education
High School Diploma -
Campbell County North High School
Gillette, WY05-2022
Some College (No Degree) - Psychology
University Of Providence
Great Falls, MTSkills
- Adaptive and creative
- Speedy and efficient
- Workflow management
- Multitasking and organization
- Decision-making
- Time management
- Professional demeanor
- Problem-solving
- Friendly and outgoing
- Exceptional customer service
- Hospitality service expertise
- Active listener
References
References available upon request.
Timeline
Lead Cashier
Ulta Beauty Inc.
10.2023 - 01.2025
Employee
Boys and Girls Club
06.2023 - 08.2023
Barista
Starbucks
03.2020 - 08.2022
High School Diploma -
Campbell County North High School
Some College (No Degree) - Psychology
University Of Providence
Similar Profiles
Paul WrightPaul Wright
Clinique Consultant at Ulta Beauty Inc.Clinique Consultant at Ulta Beauty Inc.
Mikela GlennenMikela Glennen
Beauty Advisor at Ulta Beauty Inc.Beauty Advisor at Ulta Beauty Inc.
Harleigh McKeeHarleigh McKee
Operations Manager at Ulta BeautyOperations Manager at Ulta Beauty