Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ashley Melton

Cumberland,WI

Summary

Skilled Optician and CNA with a proven track record at Northview Eye Associates and Dove Healthcare - Spooner, adept in customer service and optical measurements. Excelled in enhancing patient satisfaction through meticulous attention to detail and compassionate care, significantly improving eyewear customization and patient independence. Demonstrates strong computer skills and insurance verification expertise.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Optician

Northview Eye Associates
09.2024 - Current
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.

CNA

Dove Healthcare - Spooner
05.2024 - 08.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

Shell Lake High School
Shell Lake, WI
05.2020

Skills

  • Customer service
  • Insurance verification
  • Optical measurements
  • Computer skills

Certification

CNA

Timeline

Optician

Northview Eye Associates
09.2024 - Current

CNA

Dove Healthcare - Spooner
05.2024 - 08.2024

Shell Lake High School

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Ashley Melton