Ashley Menifee
Humble,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Middleton Brown LLC
10.2021 - 11.2023
- Provided administrative support to team, including scheduling meetings, managing calendars, and making travel arrangements.
- Perform data entry tasks, ensuring 98% accuracy and attention to detail.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated projects and assist with project management tasks.
EMS Dispatcher
City Ambulance Service
06.2019 - 09.2021
- Responded to emergency calls with 99.9% accuracy rate , achieving 30% reduction in response time.
- Received, processed, and disseminated calls from hospitals, care providers, nursing facilities service in efficient manner to attain appropriate and timely response.
- Handled significant number of stressful situations, and functioned calmly, coolly and collectedly under all types of stressful situations.
- Utilized advanced dispatching technology, contributing to 15% increase in operational efficiency.
Inpatient Medical Coding Specialist
Memorial Hermann Health System
10.2014 - 06.2019
- Responsible for reviewing and abstracting inpatient medical records, as well as, identifying and assigning accurate medical codes for diagnosis, procedures and services in inpatient setting.
- Promoted collaborative work environment through effective communication and teamwork among fellow Medical Coding Specialist.
- Responsible in maintaining 92% to 95% in ICD-10 and DRG assignment and consistently meet established productivity standards while keeping abstracting errors to minimum.
- Reviews medical record documentation to identify pertinent diagnosis/procedures that require code assignment for inpatient records and accurately code diagnoses and procedures using ICD-10 coding conventions for purpose of reimbursement, research, and compliance with federal regulations.
Education
High School Diploma -
Richard Milburn Academy
Houston, TX06.2014
Skills
- Patient care advocacy
- Patient Information Verification
- Multitasking and Time Management
- Data Entry
- Dispatch software
- Medical Assistance
- ICD-10 Proficiency
- Database and Client Management Systems
- Scheduling and calendar management
Timeline
Administrative Assistant
Middleton Brown LLC
10.2021 - 11.2023
EMS Dispatcher
City Ambulance Service
06.2019 - 09.2021
Inpatient Medical Coding Specialist
Memorial Hermann Health System
10.2014 - 06.2019
High School Diploma -
Richard Milburn Academy