Ashley Merida
Stamford,CT
Summary
College Student | Experienced Childcare Professional | Front Desk Medical Receptionist
A dedicated and hardworking student at CT State, committed to furthering education while bringing strong professional experience.
- Childcare Experience: Skilled in guiding children through educational activities, documenting learning and development, and fostering growth through fun and engaging activities.
Holds CPR and First Aid certifications, with training to assist or administer medications when needed.
Demonstrated ability to create nurturing environments that encourage skill-building and personal growth.
Medical Office Administration: Experienced front desk medical receptionist with expertise in managing administrative tasks, welcoming patients, scheduling appointments, and verifying insurance.
Proven ability to maintain a professional and efficient healthcare environment while thriving in dynamic and fast-paced settings. - Key Strengths: Self-motivated, kindhearted, and highly adaptable.
Quick learner with excellent organizational and interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Stamford Pediatric Associates
Stamford, CT
04.2024 - Current
- Greeted customers warmly and made them feel welcome.
- Handle phone calls professionally, addressing inquiries, scheduling appointments, and directing calls to the appropriate staff.
- I greeted patients, verified insurance information, and collected copays.
- Accurately send messages to doctors, clinical staff, and other relevant personnel regarding patient concerns or updates.
- Provided administrative support, such as filing documents, photocopying, and scanning materials.
- Ensured compliance with HIPAA regulations by maintaining the confidentiality of all patient information.
- Verified patient demographics, entered data into the electronic health record system, and provided support to physicians.
Childcare Worker
Old Greenwich Riverside Community Center
Greenwich, CT
06.2023 - 12.2023
- Developed and implemented activities to meet the physical, emotional, and social needs of children.
- Supervised and monitored the safety of children in my care.
- Organized age-appropriate activities such as games, crafts, music, and outdoor play.
- Maintained a safe environment for children by following health standards.
- Developed positive relationships with parents and guardians by providing ongoing communication regarding their child's progress.
- Utilized problem solving techniques when dealing with challenging behaviors from children.
- Working with 15-20 kids per day from grades k-5
Front Desk Receptionist/Youth Care Worker
Boys and Girls Club of Greenwich
Greenwich, CT
07.2022 - 08.2023
- Assisted with the supervision of students in a safe and secure learning environment.
- Organized recreational games and activities for children to participate in after school hours.
- Supervised daily snack times, ensuring all children had access to healthy snacks.
- Provided support for individual students who may need extra attention due to behavioral or academic concerns.
- Provided exceptional customer service by managing front desk operations, warmly greeting club members, and creating a welcoming environment to enhance member satisfaction.
- answered incoming calls, redirected callers to the appropriate department, and took messages as needed.
- Performed data entry into computer systems to maintain accurate records of club members' information.
- Managed incoming and outgoing mail, courier services, and other correspondence.
Youth Leader
Domus kids
Stamford, CT
01.2020 - 12.2021
- Organized social and education events with youth member
- Established and maintained a healthy environment for staff and children
- Helped children with social and educational development
- Followed and maintain COVID-19 protocol during the pandemic
- Distributed and supervised the distribution of well-balanced meals for the youth
- Provided direct supervision of students in the school environment of Toquam Elementary School.
Education
High School Diploma -
Stamford High School
Stamford, CT06.2021
Some College (No Degree) -
Norwalk Community College
Norwalk, CTSkills
- Multitasking and organization
- Willing and able to adapt to fast-changing work environments
- Collaborator, and can step up as a team leader
- Leadership skills include great communication, understanding, and problem-solving skills
- Child safety and early childhood development
- First Aid and CPR
- Problem-solving skills
- Customer service
Affiliations
Devoted College Student | Passionate and Driven Individual
A 21-year-old college student at CT State Community College with a passion for helping others and a strong commitment to personal growth. Enthusiastic about staying physically active and embracing new challenges. Known for a positive attitude, strong work ethic, and dedication to achieving goals.
Certification
- CPR and First Aid Certification, 09/2026
- Mandated Reporter Training Certification, 07/2022
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Receptionist
Stamford Pediatric Associates
04.2024 - Current
Childcare Worker
Old Greenwich Riverside Community Center
06.2023 - 12.2023
Front Desk Receptionist/Youth Care Worker
Boys and Girls Club of Greenwich
07.2022 - 08.2023
Youth Leader
Domus kids
01.2020 - 12.2021
High School Diploma -
Stamford High School
Some College (No Degree) -
Norwalk Community College