Ashley Metzger
Wagoner,OK
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
11
11
years of professional experience
Work History
Server
Santa Fe Cattle Company
Broken Arrow, OK
12.2023 - Current
- Accurately recorded orders on cash register and point-of-sale system.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
Merchandising Team Lead
Lowe's
Muskogee, OK
02.2023 - 10.2023
- Coordinated with other departments to ensure product availability for customers.
- Developed and implemented strategies to improve the efficiency of the merchandising team.
- Conducted regular meetings with team members to discuss goals, objectives, and challenges.
- Identified areas of improvement in existing procedures and processes and proposed solutions.
- Ensured compliance with all safety regulations related to handling merchandise.
- Managed staff scheduling activities such as vacation requests or shift changes.
- Developed and implemented merchandising strategies to increase sales and profitability.
Project Manager
Shamrock Roofing Services
Tulsa, OK
06.2022 - 11.2022
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Provided guidance to team members regarding tasks assigned to them.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Created and implemented processes to ensure successful completion of projects.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Senior Pharmacy Technician
Walgreens
Wagoner, OK
07.2021 - 06.2022
- Ensured compliance with state and federal regulations related to pharmacy operations.
- Reconciled automated dispensing cabinets at least weekly in order to verify accuracy of inventory records.
- Performed quality assurance activities to ensure accuracy of prescriptions filled.
- Conducted daily inventory of pharmaceuticals and medical supplies.
- Coordinated delivery services for patients unable to pick up their medications in person.
- Trained new technicians on proper procedures for compounding and dispensing drugs.
- Maintained and updated patient profiles, including allergies, medications and lab results.
- Processed third-party insurance claims for reimbursement of medications.
- Ordered medications from wholesalers as needed to maintain adequate stock levels.
- Audited medication storage areas regularly for expired products or other out-of-date items.
Pharmacy Technician
Advanced Orthopedics Of Oklahoma
Tulsa, OK
07.2018 - 06.2020
- Assisted in training new employees on pharmacy procedures.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Received payment from customers and processed credit card transactions when necessary.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Organized work areas so that everything was easily accessible when needed.
Senior Pharmacy Technician
Walgreens
Tulsa, OK
01.2013 - 02.2018
- Ensured compliance with state and federal regulations related to pharmacy operations.
- Reconciled automated dispensing cabinets at least weekly in order to verify accuracy of inventory records.
- Performed quality assurance activities to ensure accuracy of prescriptions filled.
- Conducted daily inventory of pharmaceuticals and medical supplies.
- Coordinated delivery services for patients unable to pick up their medications in person.
- Trained new technicians on proper procedures for compounding and dispensing drugs.
- Prepared intravenous admixtures under the direction of a pharmacist according to physician's orders.
- Maintained and updated patient profiles, including allergies, medications and lab results.
- Processed third-party insurance claims for reimbursement of medications.
Education
Associate of Applied Science - Early Childhood Education
Tulsa Community College
Tulsa, OK05-2017
Skills
- Order Management
- Supply Restocking
- Positive and professional
- Point of Sale (POS) system operations
- Cash Handling
- Medication Dispensing
- Regulatory Compliance
- Insurance Verification
- Workflow Optimization
Timeline
Server
Santa Fe Cattle Company
12.2023 - Current
Merchandising Team Lead
Lowe's
02.2023 - 10.2023
Project Manager
Shamrock Roofing Services
06.2022 - 11.2022
Senior Pharmacy Technician
Walgreens
07.2021 - 06.2022
Pharmacy Technician
Advanced Orthopedics Of Oklahoma
07.2018 - 06.2020
Senior Pharmacy Technician
Walgreens
01.2013 - 02.2018
Associate of Applied Science - Early Childhood Education
Tulsa Community College
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