Ashley Morales
North Bergen,New Jersey
Summary
I am good at costumer service. I learned very fast. I can adopt myself to any environment and I do not have problems working with others. I am a good leader. I am very responsible. I am always on time.
Overview
1
1
year of professional experience
Work History
Host
Lolitas's restaurant
North Bergen, NJ
06.2022 - 03.2023
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Greeted guests upon arrival and provided them with menus.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Cashier Supervisor
Moes Southwestern Grill
Edgewater, NJ
04.2023 - present
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Handle Cash
- Called for backup cashiers during peak times to minimize wait time for customers.
Education
High School Diploma -
North Bergen High School
North Bergen, NJ06-2033
Some College (No Degree) - Forensic Psychology
Fairleigh Dickinson University
Teaneck, NJSkills
- Reservations Management
- Team Collaboration
- Telephone Reception
- Server Support
Languages
Spanish
Professional
English
Professional
Timeline
Cashier Supervisor
Moes Southwestern Grill
04.2023 - present
Host
Lolitas's restaurant
06.2022 - 03.2023
High School Diploma -
North Bergen High School
Some College (No Degree) - Forensic Psychology
Fairleigh Dickinson University