Ashley Morales

Experienced customer service professional with 9 years of experience in the automotive industry, known for delivering exceptional client experiences in fast-paced, high-volume environments. Skilled in managing customer interactions from initial contact through contract completion, and application processing. Strong ability to communicate clearly, resolve issues efficiently, and build trust with a diverse customer base. Proven track record of handling complex documentation, and maintaining accuracy under pressure. Seeking to transition into a customer-focused role where service, empathy, and problem-solving are key.