Ashley Mouton
Antioch,CA
Summary
Proven Medical Receptionist with a track record of enhancing patient experience at Mary’s Home by efficiently managing medical records and ensuring HIPAA compliance. Skilled in medical office administration and adept at building patient rapport, demonstrated through expert appointment scheduling and meticulous records maintenance. Achieved a significant improvement in patient data accuracy and office efficiency. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 4 years.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Mary’s Home
02.2020 - 06.2024
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Received and routed laboratory results to correct clinical staff members.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Conducted patient intake interviews, recording and documenting relevant information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Education
No Degree - Medical Assisting
Carrington College California - Sacramento
Sacramento, CA03.2025
Skills
- Medical Charting
- Medical office administration
- HIPAA Compliance
- Records Management
- Medical Terminology
- Letter preparation
- Referral Verification
- Payment Collection
- Mail Management
- Paperwork coordination
- Appointment management
- Appointment Setting
- Inventory Oversight
- Patient Scheduling
- Patient Registration
- Medical Records Management
- Records Maintenance
- Reminder calls
- Electronic Medical Records
- Appointment Scheduling
Timeline
Medical Receptionist
Mary’s Home
02.2020 - 06.2024
No Degree - Medical Assisting
Carrington College California - Sacramento