Ashley Munroe
Rensselaer
Summary
Dedicated and results-driven individual seeking the Criminal Justice Program Specialist 1 Trainee position to leverage my academic background in criminal justice, strong problem-solving abilities, and passion for public service. Eager to gain hands-on experience in program development, implementation, and evaluation while contributing to the effectiveness of criminal justice initiatives and supporting community safety.
Overview
6
6
years of professional experience
Work History
Crisis Caseworker
Samaritan Hospital
Troy, NY
05.2022 - Current
- Respond to crisis calls and provide immediate support and advocacy to clients in need
- Assist clients in accessing necessary resources and services, such as shelter, legal assistance, and mental health support
- Conduct safety assessments and develop safety plans for clients experiencing domestic violence or other forms of abuse
- Provide emotional support and guidance to clients as they navigate challenging situations and make important decisions
- Collaborate with other professionals, such as law enforcement, social workers, and healthcare providers, to ensure the safety and well-being of clients
Clinical Case Manager
Northern Rivers
Schenectady, NY
12.2019 - 07.2024
- To assist families to accomplish goals; court ordered and voluntary goals to prevent placement or to have child returned home if child is in placement
- Accomplishes clients’ care by assessing treatment needs, developing, monitoring, and progress
- Arranging resources, including transportation
- Document case notes; logging events and progress
Homeless Prevention Case Manager
Unity House of Troy
Troy, NY
03.2019 - 12.2020
- Conducting intake assessments and screenings to figure out clients' needs and eligibility for services
- Assisting clients in accessing and navigating community resources and services, such as rental assistance programs, housing subsidies, and supportive services
- Advocating on behalf of clients with landlords, property management companies, and other stakeholders to prevent eviction and secure stable housing
- Monitoring & documenting clients' progress and outcomes and adjusting service plans as needed
- Collaborating with other service providers, agencies, and community partners to coordinate services and ensure comprehensive support for clients
Non-Secure Detention Counselor
Berkshire Farms
11.2018 - 02.2019
- Supervise and monitor the activities of juveniles placed in non-secure detention
- Provide support to address behavioral issues and emotional needs of the juveniles
- Implement and enforce rules and regulations of the detention facility to maintain safety and order
Education
Bachelor of Science - Law & Society: Criminal Justice Pathway
Sage of Albany
12.2017
Associates of Applied Science Degree - Criminal Investigation
Hudson Valley Community College
05.2015
Skills
- Case information confidentiality
- Client interaction
- Highly effective communication
- Client advocacy
- Client engagement
- Records management
- Interpersonal and written communication
- Organizational skills
- Case file documentation
- Case documentation
- Treatment Planning
- Case management
- Problem-solving aptitude
- Crisis management
- Time management abilities
Community Service
- Westchester County Youth Council, Youth Advocate, Participated in a youth-led program focused on advocacy and raising awareness on key community issues., Collaborated with peers to design and implement initiatives that address social justice and community development.
- Rensselaer Reentry Task Force, Participant, Attended bi-monthly meetings focused on improving the reintegration process for formerly incarcerated individuals., Contributed to discussions on policy reform and support services for individuals reentering society.
- Awareness Campaign on Abuse, Volunteer, Engaged in community outreach through tabling events, educating the public on the different types of abuse and available resources for support., Assisted in raising awareness and providing informational materials to encourage community involvement and support.
Timeline
Crisis Caseworker
Samaritan Hospital
05.2022 - Current
Clinical Case Manager
Northern Rivers
12.2019 - 07.2024
Homeless Prevention Case Manager
Unity House of Troy
03.2019 - 12.2020
Non-Secure Detention Counselor
Berkshire Farms
11.2018 - 02.2019
Bachelor of Science - Law & Society: Criminal Justice Pathway
Sage of Albany
Associates of Applied Science Degree - Criminal Investigation
Hudson Valley Community College
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