Ashley Naquin
Lampasas,TX
Overview
4
4
years of professional experience
Work History
Sales Associate
Tractor Supply
Lampasas, TX
10.2025 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Operated point-of-sale system efficiently, processing transactions and handling cash management.
- Collaborated with team members to ensure timely restocking of shelves and promotional displays.
- Provided exceptional customer service by addressing concerns and resolving issues promptly.
- Learned company policies and procedures to ensure compliance in daily operations.
- Participated in training sessions to develop product knowledge and improve sales techniques.
- Supported store initiatives by promoting seasonal products and participating in merchandising efforts.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Performed cash, card, and check transactions to complete customer purchases.
Correctional Officer 4
Texas Department Of Criminal Justice
Tennessee Colony, TX
08.2023 - 08.2025
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular inspections of facilities to ensure compliance with regulations.
- Documented incidents and prepared reports for review by supervisory staff.
- Assisted in crisis intervention, effectively de-escalating potential conflicts among inmates.
- Implemented facility rules and protocols to promote orderly conduct among inmates.
- Trained new officers on procedures, policies, and emergency response techniques.
- Participated in ongoing training sessions to enhance skills in conflict resolution and safety protocols.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Promoted inmate welfare by monitoring and addressing health concerns promptly.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Improved compliance with state and federal regulations by updating and enforcing facility policies.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Facilitated effective emergency response drills, preparing staff for potential crises.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Supervised inmates during meals, recreation and other activities.
- Documented inmate behavior and activities in logbooks.
- Built solid relationships with staff and residents to keep institution safe and secure.
Maniger
Dimond Slef Storage
Alvin Tx
05.2022 - 06.2023
- Evaluated team performance and provided constructive feedback, promoting a culture of continuous improvement in retail merchandising.
- Developed strong relationships with customers by providing excellent service at farmers markets and other retail outlets.
- Optimized retail space layout for improved customer flow, resulting in higher sales per square foot.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Implemented quality control measures that led to higher customer satisfaction rates for both retail and wholesale clients.
- Boosted customer satisfaction by implementing new sales strategies and optimizing the retail environment.
- Increased retail sales revenue by implementing innovative marketing strategies and promotional events.
- Boosted retail sales by effectively recommending products tailored to clients'' specific needs and preferences.
- Boosted retail sales by recommending suitable hair care products tailored to individual client needs.
- Provided personalized assistance to shoppers with special needs or requests, enhancing their retail experience significantly.
- Boosted customer satisfaction by providing tailored retail solutions and personalized assistance.
- Adapted to diverse facility types including schools, hospitals, restaurants, and retail stores for specialized cleaning requirements.
- Increased retail sales by regularly promoting salon products and educating clients on their benefits.
Education
High School Diploma -
Sulphur Springs High School
Sulphur Springs, TX05-2020
Skills
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Sales expertise
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- Meeting deadlines
- Upselling
- Professional demeanor
- Retail store operations
- Adapt to diverse groups
- Cleaning techniques
- Sales training
- Strategic planning
- Building rapport
- Friendly and outgoing
- Energetic self-starter
- Calm demeanor
- Positive and professional
Timeline
Sales Associate
Tractor Supply
10.2025 - Current
Correctional Officer 4
Texas Department Of Criminal Justice
08.2023 - 08.2025
Maniger
Dimond Slef Storage
05.2022 - 06.2023
High School Diploma -
Sulphur Springs High School