Ashley Newcome
Noblesville,IN
Summary
Gym enthusiast committed to high standards and achieving results. Adept at managing front desk operations, addressing member inquiries, and ensuring smooth daily functions. Reliable team player who adapts to changing needs and contributes to collaborative work environment. Proficient in customer service, multitasking, and maintaining welcoming atmosphere.
Overview
5
5
years of professional experience
Work History
Sales Associate
Prime Car Wash
06.2023 - 08.2025
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Upsold services and signed customers up for memberships.
- Cold called members to renew their annual or monthly membership.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Customer Service Representative
Michaels Craft Store
09.2020 - 07.2022
- Managed the front of the store, including handling money transactions and checking customers out.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Unloaded inventory, stocked shelves, and managed overstock.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Bachelor of Science - Exercise Science
Indiana University, Bloomington
Bloomington, IN12-2025
Skills
- Customer service
- Problem-solving
- Reliable and punctual
- Teamwork and collaboration
- Goal oriented
- Outgoing and friendly
- Upselling
- Sales training
- Cold calling
- Positive and professional
Timeline
Sales Associate
Prime Car Wash
06.2023 - 08.2025
Customer Service Representative
Michaels Craft Store
09.2020 - 07.2022
Bachelor of Science - Exercise Science
Indiana University, Bloomington
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