Assisted in preparing a variety of alcoholic beverages using proper techniques and measurements. Collaborated with team members to maintain an updated knowledge of menu items. Focused on delivering a positive customer experience to foster customer loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver
Westside Pizza
Newport, WA
05.2025 - Current
Delivered orders promptly, ensuring customer satisfaction and maintaining service standards.
Managed route planning to optimize delivery times and reduce fuel consumption.
Trained new drivers on company policies, safety regulations, and efficient delivery practices.
Maintained vehicle cleanliness and performed routine inspections to ensure operational readiness.
Cashier
Safeway
Newport, WA
09.2024 - 05.2025
Processed transactions efficiently using point-of-sale systems.
Managed cash drawer and balanced registers at shift end.
Assisted customers with inquiries, ensuring satisfaction and loyalty.
Maintained cleanliness and organization of checkout area for optimal workflow.
Bartender Server
Big Al’s bowling ally
Vancouver , Washington
03.2021 - 09.2024
Greeted customers and provided excellent customer service.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Provided drink suggestions to customers based on their preferences.
Processed payments accurately and efficiently with POS system.
Assisted in setting up the bar for service shift.
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Stocked ice bins and coolers as needed throughout shift.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Resolved customer complaints in a professional manner.
Performed opening and closing duties including restocking supplies.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Developed good working relationships with fellow employees through effective communication.
Checked identification cards for proof of age prior to serving alcohol beverages.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Upsold customers from shelf to premium brands to help boost sales.
Receptionist
Mortons Stoves Pools & Spas
Vancouver , WA
01.2019 - 01.2020
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Assisted with special projects assigned by management when required.
Provided excellent customer service at all times while interacting with both internal and external customers.
Education
High School Diploma -
Summit View High School
Brush Prairie, WA
06-2017
Skills
Food Running
Suggestive Selling
Menu Memorization
Beverage Preparation
Food Service
Payment Processing
Outstanding customer service
Cash Register Operation
Customer service expertise
Wine and liquor expertise
Anticipating guest needs
Safe serving knowledge
Handling Difficult Customers
Cash and credit transactions
Bar service preparation
Maintaining a clean bar
Ordering Procedures
Able to stand [Number] hours
Certification
Food handlers card and servsafe Washington alcohol card