A self-motivated well-organized professional offering a strong work ethic and enthusiasm for completing tasks and achieving goals promptly. Detail oriented with strong customer service knowledge, excellent communication skills, and an optimistic attitude.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Pier Sixty-Six Hotel & Marina
11.2022 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Scheduled, coordinated and confirmed reservations, vessel fueling, and package deliveries.
Documented fuel inventory levels and end-of-day fuel profits.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Cashier
SPEEDWAY
09.2022 - 01.2023
Restocking, cashier, upkeep of personal workspace, interacting with customers to provide customer satisfaction.
Time efficiency with completing tasks with team leaders and ability to greet customers to provide excellent customer service.
Maintained overall cleanliness of the business
Stocked inventory.
Worked effectively in fast-paced environments.
Foster Parent
KIDS KASA FOSTER CARE
01.2019 - 04.2022
Ability to maintain and promote a healthy environment.
Daily timed activities including school, bathing, feeding, rest.
Coordinating visitation, therapy, and appointments for their mental health and welfare.
Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
Reduced problem behaviors with positive reinforcement and supportive techniques.
Mentor
CALIFORNIA MENTOR
01.2017 - 01.2018
Hand-to-hand care and safety.
Watchful guidance and teaching of adults with disabilities in activities of daily living.
Reported for duties on time at a mental health facility.
Documentation of daily behaviors and the administration of medications.
Encouraged mentees to set challenging, yet achievable goals, guiding them through process of realizing their potential.
Education
CPR/BLS Certification -
11.2024
Certification - serving adults with special needs
California Mentor
01.2017
Skills
Communication
Customer service
Teamwork
Organization
Adaptability
Problem solving
Time-management
Office Organization
Timeline
Front Desk Receptionist
Pier Sixty-Six Hotel & Marina
11.2022 - Current
Cashier
SPEEDWAY
09.2022 - 01.2023
Foster Parent
KIDS KASA FOSTER CARE
01.2019 - 04.2022
Mentor
CALIFORNIA MENTOR
01.2017 - 01.2018
Certification - serving adults with special needs
California Mentor
CPR/BLS Certification -
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