Summary
Work History
Education
Skills
Languages
Timeline
Generic
Ashley N Serrano

Ashley N Serrano

Bath

Summary

Offering a strong foundation in leadership and team management, with a sharp interest in learning and growing within a dynamic environment. Brings the ability to quickly grasp new concepts and implement effective strategies for operational efficiency. Ready to use and develop communication and problem-solving skills.

Work History

District Manager

ADP
  • Developed and executed effective sales strategies, including cold calling, lead generation, and client relationship management. Provided expert consultation to clients on a wide range of HR and payroll solutions, including employee benefits, compliance, and HR software. Successfully onboarded new clients, ensuring smooth transitions and seamless service delivery. Built and maintained strong relationships with clients, acting as a trusted advisor and advocate. Trained and mentored sales representatives, fostering a high-performing and motivated team. Stayed abreast of industry trends and regulations to provide clients with the most up to date information and solutions. Collaborated with cross-functional teams to drive business objectives.

Sales Lead

Vans
  • Maintained an organized, presentable merchandise to drive continuous sales. Analyzed and properly processed products, return, assisting customer's with finding alternative merchandise to meet needs. Maintained knowledge of current sales and promotions.

Sales Associates

Victoria Secret
  • Improved customer's shopping experience by being knowledgeable of products to provide customer's with personalized recommendations Greeting customer's and demonstrating excellent customer'service Ask open ended questions to customer's in order to provide them with recommendations. Recommending additional product at the end of their transaction Utilized selling techniques to demonstrate customer's the benefit of applying for the store credit card. Anticipated customer's needs with high quality service while following the brand values and standards to ensure customer'satisfaction. Guided customer's through the process of successfully finding out their ideal styles and comfort level. Complete all cleaning, stocking and organizing tasks in my assigned area. Follow and make department sales goals on a monthly, quarterly and annual basis.

Sales Associate

Clark's
  • Welcome customer's to the store and answer any questions. Remain knowledgeable of the product line and features. Follow and make department sales goals on a monthly, quarterly and annual basis. Ensure high levels of customer'satisfaction by delivering excellent sales and service. Assess customer's needs and provide assistance and information Goal oriented Experience with the cash register Ability to work in a fast paced environment.

Education

High School Diploma -

William Allen High School

Skills

  • Team leadership
  • Client support
  • Training and coaching
  • Attention to detail
  • Goal setting and performance metrics
  • Team development
  • Decision-making
  • Team leadership
  • Effective time management
  • Sales targeting
  • In-depth product knowledge
  • Relationship building
  • Customer service experience
  • Computer proficiency
  • Complaint handling
  • Microsoft Excel
  • Call center operations
  • Appointment coordination
  • Call management

Languages

Spanish
Full Professional
English
Full Professional

Timeline

District Manager

ADP

Sales Lead

Vans

Sales Associates

Victoria Secret

Sales Associate

Clark's

High School Diploma -

William Allen High School

Similar Profiles

CREATE PROFILE
Ashley N Serrano