Ashley Nwosu
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
1
1
year of professional experience
Work History
Crew Member Shift Manager
Jersey Mike's Subs
02.2023 - Current
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Communicated and negotiated with various vendors to obtain necessary inventory.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Coordinated with catering staff to deliver food services for special events and functions.
Crew Member
Jimmy John's
08.2022 - 01.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Bachelor of Science - Computer And Information Systems
DePaul University
Chicago, IL06.2026
Liberal Arts And General Studies
City Colleges of Chicago-Harry S Truman College
Chicago, IL09.2022
Skills
- Time Management
- Organizational skills
- Problem-solving abilities
- Goal setting
- Process improvement
- Effective communication
- Patience
- Compassion and understanding Possessing a genuine caring and empathetic nature towards others
- Attention to detail and preferences
- Flexibility and adaptation to different schedules and adapting to unexpected changes
- Anticipating needs and wants
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Crew Member Shift Manager
Jersey Mike's Subs
02.2023 - Current
Crew Member
Jimmy John's
08.2022 - 01.2023
Bachelor of Science - Computer And Information Systems
DePaul University
Liberal Arts And General Studies
City Colleges of Chicago-Harry S Truman College