Ashley Ocegueda
Aberdeen,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Providence Regional Cancer System
10.2022 - Current
- Conducted regular audits of documentation accuracy within the practice management software, addressing discrepancies promptly for better data integrity.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Engaged with patients to provide critical information.
- Provided excellent customer service to patients and medical staff.
- Organized patient records and database to facilitate information storage and retrieval.
- Greeted and assisted patients with check-in procedures.
Registration Specialist
Summit Pacific Medical Center
07.2018 - 10.2022
- Reduced errors in patient records by implementing a double-check system for data entry tasks.
- Confirmed patient demographics and updated practice management software for accuracy.
- Assisted in processing patient payments via cash, checks and credit cards.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Secured confidential patient information from unauthorized access.
- Served as a point of contact for other departments requiring access or updates to patient information, fostering efficient inter-departmental collaboration.
Receptionist
SeaMar Behavioral Health
07.2015 - 06.2018
- Reduced incoming call response time by implementing an effective call routing system.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Compiled information from files and research to satisfy information requests.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
Associate of Science - Data Entry
The Evergreen State College
Olympia, WA06.2026
High School Diploma -
Hoquiam High School
Hoquiam, WA06.2013
Skills
- Medical History Documentation
- Process Improvements
- Administrative and Office Support
- Filing and Recordkeeping
- Clerical and Filing Support
- Spanish Fluency
- Multitasking ability
- Appointment Scheduling
- Organizational Skills
- HIPAA Compliance
- Scheduling
Timeline
Patient Care Coordinator
Providence Regional Cancer System
10.2022 - Current
Registration Specialist
Summit Pacific Medical Center
07.2018 - 10.2022
Receptionist
SeaMar Behavioral Health
07.2015 - 06.2018
Associate of Science - Data Entry
The Evergreen State College
High School Diploma -
Hoquiam High School
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