Ashley Palmer
Freight Manager
Coeur D'Alene,ID
Summary
Dynamic Freight Dispatcher with proven skills in effective multitasking, freight rate negotiation, and dispatch software proficiency. Committed to optimizing delivery schedules and ensuring compliance with transportation regulations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Freight Dispatcher
Camco Transportation
High Point, NC
02.2015 - Current
- Coordinated transportation logistics to optimize delivery schedules and reduce transit times.
- Managed communication between drivers, clients, and warehouses to ensure seamless operations.
- Implemented tracking systems to monitor freight movements and improve accuracy in deliveries.
- Developed training materials for new dispatchers to enhance team performance and efficiency.
- Streamlined routing processes using advanced software to minimize operational costs.
- Analyzed freight data to identify trends, leading to improved decision-making regarding resource allocation.
- Mentored junior dispatchers on best practices for handling high-volume shipments and customer inquiries.
- Ensured compliance with all federal and state transportation regulations, mitigating potential risks and legal issues.
Freight Broker Agent
Harrisons Transport
Phoenix, AZ
03.2012 - 01.2015
- Negotiated freight rates with carriers to optimize transportation costs.
- Developed and maintained strong relationships with clients to ensure repeat business.
- Coordinated shipment schedules and logistics to meet client deadlines efficiently.
- Monitored load tracking and provided timely updates to customers on shipment status.
- Reduced company risk exposure by thoroughly vetting all carriers before entering into contractual agreements.
- Developed strong relationships with carriers, ensuring timely deliveries and optimizing shipping costs.
- Enhanced operational efficiency with thorough tracking of shipments from pick-up to delivery.
Education
Bachelor of Science - Business Administration And Management
Arizona State University
Tempe, AZ05-2006
Skills
- Effective multitasking
- Freight rate negotiation
- Transportation regulations
- Stress tolerance
- Deadline management
- Dispatch software proficiency
Accomplishments
- Established long-term relationships with several lucrative clients through extensive listening, customer engagement, and a positive attitude, which resulted in more than $250,000 in revenues annually.
Certification
- LearnDispatch, Camco Transportation - 2016
- NDFCA Training - 2022
Timeline
Freight Dispatcher
Camco Transportation
02.2015 - Current
Freight Broker Agent
Harrisons Transport
03.2012 - 01.2015
Bachelor of Science - Business Administration And Management
Arizona State University