Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Payton

Kennesaw,GA

Summary

Positive and upbeat dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Business Development Representative

Simpro Software
Denver, Colorado
3 2022 - 12.2023
  • Used SalesForce to handle current portfolio and prospective leads.
  • Developed business pipeline using cold and warm techniques.
  • Conducted market research to identify new business opportunities and target areas for expansion.
  • Trained and mentored junior sales representatives, fostering a supportive team environment and facilitating professional growth.
  • Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
  • Managed needs of more than 25% customers at once using strong prioritization and multitasking abilities.

Educational Coordinator

MiMedx
Marietta, Georgia
03.2021 - 03.2022
  • Collaborated with marketing team to create targeted recruitment campaigns, increasing awareness of open positions among desired candidate demographics.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Research Coordinator

VCU Health Systems
Richmond, VA
11.2019 - 03.2021
  • Documented laboratory data and adverse reactions with immediate notifications about serious adverse events
  • Assisted in development of informed consent documents for study participants
  • Onboarded new participants, including presenting trial concepts and details, managing informed consent and enrolling individuals in clinical protocols
  • Managed communication between research sites, sponsors, and regulatory agencies.
  • Oversaw research projects focused on Physicians with teams of up to 50 members

Patient Access Coordinator

Envera Health
Richmond, VA
01.2016 - 11.2019
  • Navigated various software programs including appointment scheduling, electronic health records, and insurance verification systems
  • Maintained compliance with HIPAA regulations to safeguard patient privacy
  • Scheduled appointments for patients based on provider availability and patient preferences
  • Ensured compliance with hospital policies regarding patient registration and data entry accuracy.
  • Managed high volumes of inbound calls while addressing scheduling requests, appointment confirmations, prescription refills, and general inquiries professionally.

Education

Associate of Applied Science -

ECPI University
Virginia Beach, VA
01.2018 - 10.2019

Skills

Telephone reception

Timeline

Educational Coordinator

MiMedx
03.2021 - 03.2022

Research Coordinator

VCU Health Systems
11.2019 - 03.2021

Associate of Applied Science -

ECPI University
01.2018 - 10.2019

Patient Access Coordinator

Envera Health
01.2016 - 11.2019

Business Development Representative

Simpro Software
3 2022 - 12.2023
Ashley Payton