Ashley Perez
Clerical Associate
New York
Summary
Proven professional with extensive experience in office administration and food service management, notably at Metropolitan Hospital Center. Excelled in document management, data entry, and fostering team collaboration. Achieved operational efficiency through innovative process improvements and exceptional customer service, enhancing satisfaction and compliance. Skilled in Epic and Evitals, demonstrating a blend of technical proficiency and interpersonal acumen.
Overview
4
4
years of professional experience
2
2
Languages
Work History
IP Clerical Associate
Metropolitan Hospital Center
12.2023 - Current
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
- Streamlined office processes by implementing efficient filing systems and document management.
- Assisted in the training of new clerks providing guidance and support to ensure smooth integration into the department.
- Entered and handled all birth certificate duties including entering demographics for newborns and corrections for birth certificates.
Food Service Manager
Chipotle
05.2021 - 12.2023
- Maintained a high level of quality control by regularly reviewing dishes for taste, presentation, and adherence to established standards.
- Delivered exceptional guest experiences through diligent oversight of daily operations, addressing concerns promptly and professionally.
- Cultivated an inclusive atmosphere that fostered collaboration between diverse team members within the kitchen space.
- Oversaw training of more than 6 team members.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
Education
Science For Health
BMCC
Manhattan, NY07-2028
High School Diploma -
Park East High School
Manhattan, NY 05.2001 -
Skills
Scanning documents
Timeline
IP Clerical Associate
Metropolitan Hospital Center
12.2023 - Current
Food Service Manager
Chipotle
05.2021 - 12.2023
High School Diploma -
Park East High School
05.2001 -
Science For Health
BMCC