Dynamic leader with strong supervisory skills and a focus on staff training and development. Expertise in coordinating daily operations and managing inventory, contributing to a safe and productive work environment.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Manager on Duty
Kroger
Durango, Colorado
05.2018 - 06.2026
Managed staff scheduling for optimal coverage during peak hours.
Supervised daily store operations to uphold high customer service standards.
Resolved customer complaints to enhance customer satisfaction and loyalty.
Trained new employees on operational procedures and store policies.
Ensured compliance with safety protocols and health regulations throughout the store.
Coordinated inventory management and restocked shelves to ensure product availability.
Provided guidance and support to team members to foster a collaborative work environment.
Freight Manager
Home Depot
Durango, Colorado
10.2014 - 02.2018
Oversaw inventory levels and maintained accurate records of freight movements.
Managed communication between internal departments regarding freight status updates at all stages of transit.
Resolved shipping issues by communicating effectively with vendors and stakeholders.
Provided guidance and training to staff members responsible for loading and unloading cargo onto trucks or ships.
Trained staff on safety protocols and proper handling of materials.