Ashley Pickett
Bullard,TX
Summary
Self-motivated, dependable, and hardworking with over 10 years of providing enthusiastic customer service. Independently managed Target's beauty section, and made the process more organized and efficient. Looking for a fast-paced work environment, with opportunities for growth and fulfillment. Authorized to work in the US for any employer
Overview
6
6
years of professional experience
Work History
Beauty Consultant
Target
04.2023 - Current
- Handled and moved merchandise efficiently.
- Rotated stock on shelves.
- Maintained knowledge of all products, services, promotions, rewards program, saving guests 5%.
- Identified guests needs and recommended products based on preferences and requirements.
- Maintained counter and display areas for cleanliness and organization.
Sales Associate
Americas Best Contacts and Eyeglasses
08.2022 - 04.2023
- Performed Air Puff Tonometry, Autorefraction tests and Visual Field Screening
- Performed insertion and removal training of contact lenses to patients.
- Maintained accurate and organized patient records.
- Completed necessary paperwork and perform testing on patients prior to doctor examination.
- Ensured that equipment and testing areas are clean and well sanitized.
- Managed over 50 patient calls.
Server
Romano's Macaroni Grill
02.2021 - 08.2022
- Prepared room for dining by clothing tables and setting decorations, condiments, napkins, service plates and utensils.
- Managed restaurant waiting list during high volume to accurately set guest expectations.
- Correctly entered orders in our point-of-sale system following established ringing guidelines
- Packaged food and beverages for our guests remembering special requests and additional items.
- Increased sales by offering to add desserts to their meal.
- Assisted over 100 guests each day from seating guests to placing their order.
Guest Advocate
Target
06.2018 - 10.2020
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Properly prepared, packed and sorted guest orders for shipment using correct materials.
- Signed up guests for Target red card to save 5% off their purchase.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Medical Records Specialist
HEMATOLOGY ONCOLOGY CONSULTANTS
04.2017 - 06.2018
- Collected patient information, issued medical files, and processed patient admissions.
- Verified insurances for next day appointments.
- Performed assigned duties such as scanning, sorting, faxing and data entry.
- Managed electronic medical records for over 50 patients.
- Uploaded physician progress notes, history, and physicals into electronic medical records
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Reviewed charts and flagged incomplete or inaccurate information.
Education
Alta Vista Public
Highland, CASkills
- Customer service (10 years)
- Cashiering (6 years)
- Order fulfillment (2 years)
- Medical Terminology
- EMR Systems
- Insurance Verification
- Problem Solver (4 years)
- Documentation review (2 years)
Timeline
Beauty Consultant
Target
04.2023 - Current
Sales Associate
Americas Best Contacts and Eyeglasses
08.2022 - 04.2023
Server
Romano's Macaroni Grill
02.2021 - 08.2022
Guest Advocate
Target
06.2018 - 10.2020
Medical Records Specialist
HEMATOLOGY ONCOLOGY CONSULTANTS
04.2017 - 06.2018
Alta Vista Public