Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Ramsook

St. Cloud,United States

Summary

Authoritative Enthusiastic Lead Technician with over 10 years overseeing smooth, efficient operations at pharmaceutical companies. Proficient in managing both digital engineering assets and departmental personnel. Prepared to apply deep technical knowledge and deft personnel management skills to streamline employers' technical operations.

I am a diligent problem solver with resourceful approach to challenges and organized style. Leverages years of experience in team management to manage daily job functions while training individuals to become their best through improving design processes, increasing team efficiency and boosting work quality through analytical approaches.

I pay strong attention to detail combined with methodical and conscientious nature. Successfully manages all facets of design and production to produce durable, high-quality products, and am looking to expand my career opportunities.

Overview

17
17
years of professional experience

Work History

Pharmacy Technician

Veterans Affairs Medical Center
Lake Nona, FL
07.2023 - Current
  • Currently in the PRIDE LEADERSHIP YELLOW BELT PROGRAM
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for patients and responding to patient questions regarding prescription and medication-specific issues.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Lead Clinical Pharmacy Technician

AllianceRx Walgreens Prime
Orlando, FL
06.2019 - 07.2023
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Developed and implemented improvements to pharmacy organization system.

Registered Pharmacy Technician

CVS Pharmacy
05.2009 - 05.2018
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Restocked automated medication dispensing equipment.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.

Education

Master of Science - Health Administration

Grand Canyon University
Phoenix, AZ
12.2021

Bachelor of Science - Interdisciplinary Studies; Minor Medical Sociology

University of Central Florida
Orlando, FL
12.2019

Associate of Arts - Liberal Arts And General Studies

Valencia College
Orlando, FL
05.2015

Skills

  • Regulatory Compliance
  • Detail-Oriented
  • Operations oversight
  • Operations management
  • Management Staff Collaboration
  • Decision Making

Timeline

Pharmacy Technician

Veterans Affairs Medical Center
07.2023 - Current

Lead Clinical Pharmacy Technician

AllianceRx Walgreens Prime
06.2019 - 07.2023

Registered Pharmacy Technician

CVS Pharmacy
05.2009 - 05.2018

Bachelor of Science - Interdisciplinary Studies; Minor Medical Sociology

University of Central Florida

Associate of Arts - Liberal Arts And General Studies

Valencia College

Master of Science - Health Administration

Grand Canyon University
Ashley Ramsook