Ashley Redditt

• Took copayments and compiled daily financial records.
• Used EPIC (EHR software) to schedule appointments.
• Managed patient registration process, confirming data accuracy and completeness.
• Entered patient demographic and insurance data into EPIC.
• Verified insurance eligibility and coverage for patients.
• Provided exceptional customer service to patients, answering questions and addressing concerns.
• Built and maintained positive working relationships with patients and staff.
• Filed and maintained patient records in accordance with HIPAA regulations.

• Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
• Contacted insurance carriers to discuss policies and individual patient benefits.
• Answered questions over phone and in-person regarding billing, scheduling and treatment.
• Submitted claims to insurance companies on same day as patient treatment.

Analyzed daily balance sheet accounts for corporate reporting.

Accepted payments from customers and made change as necessary.

Obtained signatures for financial documents and internal and external invoices.

Educated new hires on how to preform the job and Argosy's expectations.

Answered and managed incoming and outgoing calls while recording accurate messages.

Resolved guest complaints promptly and professionally.

Work both as deli worker and cocktail waitress.

Provided courteous and informative customer service.

Implemented and supported company initiatives and programs.

Consistently kept a clean and safe environment by adhering to all federal, state, and local sanitation and safety requirements.

Quickly and courteously resolved all guests problems and complaints.

Displayed a positive and friendly attitude towards customer and fellow team member.