Hi, I’m
Ashley Reilly
San Fernando,CA
Summary
Educated and compassionate professional dedicated to providing assistance to individuals and families in need. Proficient in assessing individual circumstances, identifying resources and developing plans of action to deliver support. Possesses strong organizational, interpersonal and communication skills.
Overview
6
years of professional experience
1
Certification
Work History
Cornerstone Of Southern CaliforniaSanta Ana, CA
Outpatient Case Manager
09.2022 - Current
Job overview
- Collaborated with healthcare providers to drive continuity of care.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Developed individual treatment plans and provided counseling to patients.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Managed caseload to satisfy multiple patients with diverse needs.
- Facilitated family meetings to discuss patient care plans..
Rising Roads RecoveryFountain Valley, CA
Behavioral Health Technician
04.2021 - 09.2022
Job overview
- Facilitated on-site activities, support groups, and outings for clients.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Searched resident belongings prior to and during stays.
- Taught clients how to complete basic household chores and prepare food.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Pasadena Recovery CenterPasadena, CA
Behavioral Health Technician/Administrative Assistant
09.2017 - 08.2018
Job overview
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Searched resident belongings prior to and during stays.
- Performed client intake procedures according to internal standards for new admissions.
- Conducted client rounds to check on residents.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Rancho Cucamonga High SchoolRancho Cucamonga, CA
High School Diploma
Mt San Antonio CollegeWalnut, CA
Associate of Arts from Psychology
12.2023
University Overview
- 3.5 GPA
Mt San Antonio CollegeWalnut, CA
Associate of Science from Addiction Counseling
06.2023
University Overview
- Dean's List from Spring semester 2021- Spring Semester 2023
- 3.85 GPA
Skills
- Systems Evaluation
- Spreadsheet Tracking
- Resource Coordination
- Charting and Clinical Documentation
- Care Coordination
- Patient Observation
- HIPAA Requirements
- Collaborative Treatment Planning
- Admissions Intake
- Treatment Planning
- Community Mental Health Programs
- Case Management
- Crisis Intervention
- Creative Thinking
- Medication Side Effect Knowledge
- Support Family Members
- Lead Counseling Groups
Certification
Domestic Violence Advocate Certification
Timeline
Outpatient Case Manager
Cornerstone Of Southern California
09.2022 - Current
Behavioral Health Technician
Rising Roads Recovery
04.2021 - 09.2022
Behavioral Health Technician/Administrative Assistant
Pasadena Recovery Center
09.2017 - 08.2018
Rancho Cucamonga High School
High School Diploma
Mt San Antonio College
Associate of Arts from Psychology
Mt San Antonio College
Associate of Science from Addiction Counseling
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