Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Richardson

San Antonio,TX

Summary

Goal oriented hard worker

Overview

6
6
years of professional experience

Work History

Customer Service Representative

LaSalle Network
06.2022 - 07.2024
  • Responded to customer requests for products, services, and company information.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Delivered prompt service to prioritize customer needs regarding there online food delivery and an technical issues they're experiencing
  • Exhibited high energy and professionalism when dealing with clients and staff.

Call Center Representative

Carenet Healthcare Services
03.2021 - 05.2022
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Handled inbound calls from hospitals all over the country
  • Educated customers about billing, payment processing and support policies and procedures.

Server

Conroy's Bar and Grill
08.2019 - 02.2021
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Cashier

Blue Beacon Truck Wash
05.2018 - 06.2019
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.

Education

High School Diploma -

Judson Early Learning Academy
San Antonio, TX
05.2018

Skills

  • Information Security
  • Account updating
  • Complaint resolution
  • Product Knowledge
  • Data Collection
  • Medical terminology knowledge
  • Computer Proficiency
  • Customer service
  • Computer skills
  • Windows
  • Communication skills
  • Microsoft office
  • Microsoft powerpoint
  • Phone etiquette
  • Sales
  • Typing

Timeline

Customer Service Representative

LaSalle Network
06.2022 - 07.2024

Call Center Representative

Carenet Healthcare Services
03.2021 - 05.2022

Server

Conroy's Bar and Grill
08.2019 - 02.2021

Cashier

Blue Beacon Truck Wash
05.2018 - 06.2019

High School Diploma -

Judson Early Learning Academy
Ashley Richardson