Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Robeson

Boaz

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

9
9
years of professional experience

Work History

Sales Associate

Ulta
06.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Trained new hire associates on tasking team
  • Performed cash, card, and check transactions to complete customer purchases.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Cosmetologist

Absolute Style Salon
03.2024 - Current
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Patient Care Technician

Branchwater Assisted Living
11.2015 - 09.2016
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
  • Documented patient information and care activities in electronic health record.

Education

Cosmetology Barbering

New Beginnings College of Cosmetology
Albertville, AL
10-2019

GED -

Snead State Community College
Boaz, AL
05-2006

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Payment processing
  • Client retention strategies
  • Positive and professional
  • Hospitality and accommodation
  • Energetic self-starter
  • Excellent communication skills
  • Multi-tasking strength

Timeline

Sales Associate

Ulta
06.2024 - Current

Cosmetologist

Absolute Style Salon
03.2024 - Current

Patient Care Technician

Branchwater Assisted Living
11.2015 - 09.2016

Cosmetology Barbering

New Beginnings College of Cosmetology

GED -

Snead State Community College

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Ashley Robeson