Experienced supervisor with a background in housekeeping, receiving, and medical reception. Known for leadership, organization, and customer service, with strong supply inventory management and problem-solving skills in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Housekeeper Supervisor
12 Oaks Senior Living
Lubbock , TX
05.2024 - Current
Managed supply levels and ensured timely restocking of cleaning materials to meet operational needs.
Assisted housekeeping staff in maintaining cleanliness and organization of senior living community rooms and common areas.
Answered resident housekeeping requests with prompt communication and care.
Supported special projects by coordinating efforts among staff and resources, including deep cleaning tasks and organizing events and functions within hotel premises.
Group Lead Medical Receptionist
CSL Plasma
Lubbock, TX
10.2022 - 05.2024
Coordinated donor flow through registration, screening, and collection areas
Trained team members on plasma center workflow and service expectations
Resolved donor concerns with clear communication and professional service
Monitored staff compliance with CSL Plasma procedures and safety standards
Worked with other group leaders to identify and resolve issues between teams.
Receiving Supervisor
Advanced Graphix
Lubbock, TX
08.2020 - 10.2022
Supervised receiving, unpacking, and inspection of incoming graphic production materials
Trained warehouse staff on safe material handling and receiving procedures
Maintained receiving records, packing slips, and inventory logs for the print facility
Barista
Starbucks
Lubbock , TX
07.2018 - 08.2020
Greeted customers and delivered friendly service in busy Starbucks café environment.
Provided excellent customer service by responding to inquiries quickly and professionally.
Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.