ASHLEY RODRIGUEZ
Allied Universal
Perth Amboy,NJ
1
Language
1
Certification
3
years of professional experience
Personable and reliable, with a strong sense of responsibility and dedication to safety. Understanding of security protocols and emergency response procedures, combined with a proficiency in communication and coordination. Prepared to enhance site security and ensure effective incident management.
Work History
Security Dispatcher
3 Years 3 Months- Managed multiple communication channels, dispatched security officers efficiently, and handled emergencies with professionalism and calm decision-making.
- Coordinated responses, documented incidents, and supported secure operations for staff, visitors, and property.
- Monitored security systems to ensure timely responses to incidents and alarms.
- Documented daily activities and incidents.
- Reduced false alarms by verifying alarm activations through CCTV monitoring and communication with site personnel.
- Maintained records of dispatched calls to ensure follow-ups on pending issues and seamless shift transitions.
- Trained new dispatchers on company protocols, software systems, and effective communication techniques for better team performance.
Education
Bachelor of Science - Criminal Justice
- Cum laude graduate
- 3.6 GPA
- Relevant Coursework: Criminology & Criminal Investigations
- Relevant Coursework: Criminal Law & Writing Through Literature
- Relevant Coursework: Forensic Psychology & Forensic Science
- Relevant Coursework: Introduction to Psychology & Crime Scene Investigation
- Capstone Project: Police Reform: Examining Systems Thinking and Its Impact on Police Reform, [My role in the Capstone Project was to explain how systems thinking can be used in police reform. I used case studies from different parts of the world to show how systems thinking can help address deeper, long-term problems instead of relying on quick fixes. The project focused on both individual issues involving police officers and larger problems within the criminal justice system.]
High School Diploma
Skills
Access control
Technical proficiency
Computer skills
CCTV monitoring
Attention to detail
Multitasking
Teamwork and collaboration
Adaptability and flexibility
Dispatch software
Certification
Security Officer Registration Act (SORA)
Languages
Spanish
Native or Bilingual
Timeline
Security Dispatcher
Allied Universal
07.2023 - CurrentRead More
Berkeley College
Bachelor of Science from Criminal Justice
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Perth Amboy High School
High School Diploma
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