Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Rose

Pasadena,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Waitress

The Rumor Meal/Reel
11.2020 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Expeditor

The Rumor Meal/Reel
09.2019 - Current
  • Trained new expeditors and food runners according to company policies and standards.
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Addressed supply problems and developed creative solutions to prevent delays.

Salon Assistant/Shampoo Assistant

Blown 25
05.2021 - 07.2021
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped prepare clients for hair service.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Massaged clients' scalp during shampoos.
  • Prepared and mixed color formulas for clients' hair.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Checked in with clients to confirm comfort throughout appointments and services.

Education

Cosmetology

The Temple Annapolis
Annapolis, MD
12.2023

High School Diploma -

Chesapeake High School
Pasadena, MD
05.2021

Skills

  • Customer Service Expertise
  • Safety and Sanitation
  • Upselling Techniques
  • Complex Problem-Solving
  • Hospitality and Accommodation

Timeline

Salon Assistant/Shampoo Assistant

Blown 25
05.2021 - 07.2021

Waitress

The Rumor Meal/Reel
11.2020 - Current

Expeditor

The Rumor Meal/Reel
09.2019 - Current

Cosmetology

The Temple Annapolis

High School Diploma -

Chesapeake High School

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Ashley Rose