Summary
Overview
Work History
Education
Skills
Languages
Timeline
Waitress

Sandy sanchez

pico rivera,California

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

8
8
years of professional experience

Work History

Waitress

Fantasy Castle
05.2025 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Processed orders and sent to kitchen employees for preparation.
  • Increased sales significantly by upselling higher-end products to customers.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Bartender

Baja Bar And Grill
03.2022 - 12.2024
  • Kept bar presentable and well-stocked to meet customer needs.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Head Bartender

Bottoms up
03.2017 - 12.2023
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Served high customer volumes during special events, nights, and weekends.

Bartender Supervisor

Magueys
01.2021 - 10.2023
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
  • Planned and executed promotions and special events in close collaboration with management.
  • Kept bar presentable and well-stocked to meet customer needs.

Education

High School Diploma -

El Rancho
Pico Rivera, CA
06-2003

Skills

  • Accurate money handling
  • Hospitality service expertise
  • Customer service expertise
  • Outgoing personality
  • Multilingual in [Spanish & English]

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Waitress

Fantasy Castle
05.2025 - Current

Bartender

Baja Bar And Grill
03.2022 - 12.2024

Bartender Supervisor

Magueys
01.2021 - 10.2023

Head Bartender

Bottoms up
03.2017 - 12.2023

High School Diploma -

El Rancho

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Sandy sanchez