Ashley Rubio
Plainfield,NJ
Summary
I excelled at Wawa, mastering customer service and support, which significantly enhanced customer satisfaction. My ability to resolve problems and collaborate effectively with teammates led to achieving monthly targets. Skilled in multitasking and time management, I contributed to a positive and efficient work environment, showcasing my commitment to excellence.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Wawa
855 Us 22 & Wilson Ave North Plainfield, NJ 07060
05.2024 - 01.2025
- Assisted many customers each day with a positive attitude and a priority on satisfied customers.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Maintained a clean and organized work environment, contributing to overall store appearance and customer satisfaction..
Education
Associate of Science - Health Science
Union County College
Cranford, NJ05-2026
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Time Management
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Associate
Wawa
05.2024 - 01.2025
Associate of Science - Health Science
Union County College