Ashley Ruiz
Houston
Summary
Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Houston rental market for All properties and impressive financial management skills. Expert user of Yardi, Resman, Onesite and Entrata.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Asset Living
09.2021 - 11.2024
- Collected rental payments from residents and kept meticulous records of delinquent accounts
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention
- Met with residents to gather information and develop effective solutions
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers
- Worked with maintenance staff to complete timely repairs and enhancements
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs
- Received and processed resident payments and updated system accounts with latest information
- Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication
- Assisted in reducing vacancy rates through effective marketing strategies and community outreach efforts
Assistant Manager
City Gate
05.2018 - 01.2020
- Collected rental payments from residents and kept meticulous records of delinquent accounts
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention
- Met with residents to gather information and develop effective solutions
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers
- Worked with maintenance staff to complete timely repairs and enhancements
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs
- Received and processed resident payments and updated system accounts with latest information
- Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication
- Assisted in reducing vacancy rates through effective marketing strategies and community outreach efforts
Education
Associate - Interior Design
Lone Star College System
Houston, TX05.2021
Skills
- Onesite
- Yardi
- Resman
- Entrata
- Spanish fluency
- Problem solving and resourcefulness
- Strong work ethic
- Effective communication
- Time management
- Customer Service
- Microsoft Office
- Phone Etiquette
- Social Media Marketing
- Filing
- Management
- Application Processing
- Issue Escalation
- Prospecting Assistance
- Event Planning
- Active listening
- Attention to detail
- Sales techniques
- Organizational skills
- Goal-oriented mindset
Personal Information
Authorized To Work: US
Timeline
Assistant Manager
Asset Living
09.2021 - 11.2024
Assistant Manager
City Gate
05.2018 - 01.2020
Associate - Interior Design
Lone Star College System
Similar Profiles
Kyle RondyKyle Rondy
Maintenance Technician at Asset LivingMaintenance Technician at Asset Living
JENNIFER DOGGETTJENNIFER DOGGETT
Regional Supervisor at Asset LivingRegional Supervisor at Asset Living
Lisa HewettLisa Hewett
Area Manager at Asset LivingArea Manager at Asset Living
Anton ChampaigneAnton Champaigne
Maintenance Supervisor at Asset LivingMaintenance Supervisor at Asset Living
Jennifer PickardJennifer Pickard
Purchasing and Operations Coordinator at Grace InstrumentPurchasing and Operations Coordinator at Grace Instrument