Ashley Salvini
Lee
Summary
Experienced Account Executive leveraging strong problem-solving and negotiation skills to deliver exceptional client service. Expertise in managing client accounts and conducting coverage assessments, ensuring optimal policy solutions that enhance client retention and satisfaction.
Overview
22
22
years of professional experience
Work History
Account Executive
St Insurance Group
Pittsfield
07.2003 - Current
- Educated clients on insurance products and coverage options.
- Managed client accounts and maintained up-to-date policy information.
- Conducted regular follow-ups to ensure client satisfaction and retention.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Responded to customer inquiries and problems to promote great service.
- Provided customers with information regarding plan features, pricing, and availability.
- Conducted research to identify competitive rates and benefits offered by other providers.
Education
Associate of Arts -
Westfield State University
Westfield, MA05-2002
Skills
- Problem solving
- Client education
- Policy management
- Coverage assessment
- Account management
- Attention to detail
- Negotiation skills
- Account servicing
- Strong presentation skills
- Strong relationships
- Customer service
- Staff management
- Time management
- Effective communication
Timeline
Account Executive
St Insurance Group
07.2003 - Current
Associate of Arts -
Westfield State University
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