Ashley Sanchez
Mansfield,TX
Summary
Goal-oriented Market Area Manager with distinguished experience in marketing, the automotive industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales.
Overview
11
11
years of professional experience
Work History
Small Business Owner
The Balloon Ladyy
2021.06 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Achieved consistent growth with careful planning.
- Successfully planned and coordinated 100 events within the first full year of business.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Developed strategic partnerships with vendors, negotiating favorable terms to control costs and improve product offerings.
- Event planning and coordination
Market Area Manager
Credit Acceptance Corporation
2019.07 - Current
- Prospecting automotive dealerships to enhance business development outcomes
- Account management & client services to build a strategic and consultative relationship with dealerships
- Continuously grow my territory by amount of active dealers, contracts and applications
- Manage title issues
- Performance management of dealership members, including coaching and performance evaluations
- Conduct regular meetings (individual and group) with general managers and sales staff to establish goals and provide organized communication
- Oversaw day-to-day business operations on sales floors by fostering deep professional relationships with all dealership personnel
- Strictly monitored processes to boost long term business success and increase profit levels
- Managed in-person, over the phone and email inquiries in a timely manner
- Facilitated portfolio performance review and implemented new strategies.
- Networked with business leaders and executives to identify clientele within local community.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Finance Manager
Group 1 Automotive Inc.
07/ - 2019.06
- Provided every customer with professional and polite support for sales and service needs
- Maintained current store, product and promotional knowledge to drive consistent sales
- Negotiated product sales and trade-in deals for maximum profit
- Set and exceeded sales goals
- Maintained relationships and followed up with customers
- Increased automobile sales through excellent service
- Scheduled automotive deliveries with vendors and customers
- Ensured client satisfaction ratings by quickly offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges
- Identified lucrative business prospects through cold calling, networking, marketing and database leads
- Provided exemplary level of service to clients to both maintain and extend relationships for future business opportunities
- JM&A Certified (F&I Legal and Ethical Standards)
Sales Representative
360 Smart Car
12/ - 2018.07
- Followed up after sales to assess satisfaction and identify ongoing requirements.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Created and implemented store displays, promoting sales and growth.
- Developed solutions to meet market gaps and drive company sales.
- Achieved sales goals, consistently maintained top 3 sales.
Regional Marketing Manager
Rodeo Dental and Orthodontics
12/ - 2016.12
- Developed and implemented centralized marketing materials, product teams and designers for use by local offices
- Partnered with local businesses to set up marketing booths in the community.
- Utilized traditional and digital marketing strategies to promote company products, available services and government programs
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives
- Oversaw business development personnel and drove performance through mentoring and strategic initiatives
- Oversaw pediatric dental offices in DFW, specifically but not limited to new patient growth.
- Managed two marketing teams, coordinated and conducted educational hygiene presentations at elementary schools.
Education
High School Diploma -
James Martin High School
Arlington, Tx2008
F&I Legal & Ethical Standards
Irving, TX2019
Skills
- High-end automotive sales
- Excellent communication skills
- Sales force training
- Staff development/training
- Critical Thinking
- Goal-oriented
- Team leadership
- Acquiring new customers
- Sales solutions
- Customer relationships
- Sales Reporting
- Systems and software programs
- Adobe Creative Suite
- New Business Development
- Account and Territory management
- Business development and planning
- Sales presentations
- Extensive personal network
- Attention to detail
- Relationship building and management
- Business development expertise
- Event coordination and planning
- Online marketing strategies
Accomplishments
- Quarterly and Monthly metric winner for growth contracts and active dealers.
- Maintaining above average metric rating.
- Quarter 4 Top Gun Recipient, 2020
Timeline
Small Business Owner
The Balloon Ladyy
2021.06 - Current
Market Area Manager
Credit Acceptance Corporation
2019.07 - Current
Finance Manager
Group 1 Automotive Inc.
07/ - 2019.06
Sales Representative
360 Smart Car
12/ - 2018.07
Regional Marketing Manager
Rodeo Dental and Orthodontics
12/ - 2016.12
High School Diploma -
James Martin High School
F&I Legal & Ethical Standards
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