ASHLEY SANCHEZ
New York,New York
Summary
Hardworking candidate well-versed in the hospitality industry. Experienced in providing exceptional customer service to guests and ensuring efficient operations within the work environment. Committed to developing a strong working relationship with all members of the staff to promote optimal service delivery.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
Revel and Rye Bar and Resturant
10.2021 - 05.2024
- Monitored restaurant activity to determine seating and dining flow
- Supported servers and bussers through high-volume shifts with taking orders and table clearing
- Greeted customers promptly and courteously upon their arrival to the restaurant
- Maintained a professional appearance at all times while adhering to the dress code policy
- Managed the seating chart efficiently by rotating tables as needed during busy periods
- Responded quickly and effectively to customer complaints or concerns in order to maintain customer satisfaction levels.
Receptionist
Concerned Dental Care
06.2021 - 10.2021
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Completed new patient registrations in software to create accurate and comprehensive records.
Salad Topper/ Cashier
Just Salad
10.2019 - 05.2021
- Maintained cleanliness of the salad preparation area by wiping down surfaces regularly and disposing of any unused ingredients properly
- Demonstrated ability to prepare salads in a timely manner, paying close attention to detail and presentation
- Applied excellent customer service skills while interacting with customers in a friendly and professional manner
- Highlighted ability to work under pressure during peak business hours without compromising quality of work
- Operated cash register and accurately processed payments, returns, and exchanges
Receptionist
East Harlem Bilingual Head Start
07.2019 - 11.2019
- Interacted with clients to resolve issues or answer questions regarding services rendered by company
- Adapted quickly to changing environments while managing multiple tasks simultaneously
- Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel
- Helped to maintain a positive learning atmosphere in the classroom
Receptionist
P.S 132 Juan Pablo Duarte
07.2018 - 10.2018
- Performed general administrative duties such as filing, data entry, copying, scanning, faxing and ordering supplies
- Gained experience, exposure and knowledge of career-specific procedures and systems
- Participated in training sessions and workshops to enhance knowledge and skillset
- Utilized strong written communication skills to draft reports, emails, and other documents
Education
High School Diploma -
High School Of Hospitality Mangment
New York, NY06.2019
Skills
- Problem-Solving
- Adaptability
- Reliability
- Attention to Detail
- Interpersonal Communication
Timeline
Restaurant Hostess
Revel and Rye Bar and Resturant
10.2021 - 05.2024
Receptionist
Concerned Dental Care
06.2021 - 10.2021
Salad Topper/ Cashier
Just Salad
10.2019 - 05.2021
Receptionist
East Harlem Bilingual Head Start
07.2019 - 11.2019
Receptionist
P.S 132 Juan Pablo Duarte
07.2018 - 10.2018
High School Diploma -
High School Of Hospitality Mangment