ASHLEY SCHULZ
New Orleans,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
23
23
years of professional experience
Work History
Patient Access Representative
DePaul Health Center
New Orleans, Louisiana
03.2023 - Current
- Greeted patients and visitors in a courteous and professional manner.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Created new patient accounts in EMR system as needed.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Assisted with scheduling outpatient appointments.
- Managed incoming faxes related to patient registration processes.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Facilitated patient registration, verifying all required documentation is collected and filed properly.
- Scheduled patient appointments using electronic health record systems efficiently.
- Collected and processed patient information while ensuring data accuracy and confidentiality.
Care Facilitator
JenCare Senior Medical Center
New Orleans, LA
05.2021 - 03.2023
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Collaborated with clinical and administrative staff to meet patient needs.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Obtained informed consent and payment documentation from patients and filed in system.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
Experience Sales Coordinator
The Court of Two Sisters
New Orleans, LA
10.2016 - 08.2020
- Researched and capitalized on emerging opportunities to build business and expand customer base
- Created professional sales presentations and attended retail trade shows to creatively communicate product quality and market comparisons to potential customers
- Coordinated and finalized sales proposals to complete purchases by starting with a lead and turning it definite
- Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions
- Drove sales by effectively up-selling and cross-selling products to maximize profitability
- Created and finalized quotes to complete deals between company, vendors and customers
- Maintained professional network of potential clients and business opportunities
- Kept in constant communication with clients and vendors for events.
CNA | Marrero Healthcare
Marrero, LA
05.2015 - 06.2016
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
- Consulted with nurses to develop patient care plans and evaluate treatment options
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Engaged with patient family and friends to provide courteous, efficient visit experience
- Used mobility devices and equipment to transport patients
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
Sales Associate
Sam's Club
Slidell, LA
11.2012 - 06.2014
- Stocked products as needed at the beginning of my shift
- Assisted members with finding merchandise in the store
- Kept a neat and clean work environment
- Help in the selling and upgrading of memberships.
- Monitored the Self Check Out line and assisted with operations
- Set up store displays
- Maintained quality control on items heading back onto the Sales floor
- Responsible for greeting Customers and helping them with their purchases upon leaving
- Acted as a floated for other departments
- Maintained a friendly demeanor when interacting with co workers and customers.
Sales Associate
Audubon Aquarium Of The Americas
New Orleans, LA
10.2007 - 07.2009
- Stocked, monitored, and cleaned the Gift Shop at all times
- Used a POS system cash register for all transactions
- Sold admissions for the Aquarium and IMAX theater
- Provided information for surrounding attractions
- Coordinated with schools to visit the Aquarium
- Helped with Events that were taking place on the River
- Assisted with the set up and break down of Kiosks on a regular basis
- Issued refunds, receipts, and change to customers
- Responsible for the balanced cash drawer at the end of the day.
Caregiver
Special Needs | Louisiana School, Blind
Baton Rouge, LA
06.2004 - 08.2007
- Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs
- Completed weekly and monthly reports summarizing activities
- Engaged client in physical and mental activities to sustain quality of life
- Created safe and positive living situation for clients by communicating with the family and other staff about any concerns or challenges
- Assisted students with daily personal hygiene such as bathing, dressing and grooming
- Fostered independence in disabled individuals while closely monitoring safety at all times
- Improved patient outlook and daily living through compassionate care
- Assisted with homework assignments and extracurricular activities.
Sales Associate
New Orleans Botanical Garden
New Orleans, LA
05.2002 - 08.2006
- Opened and closed the Gift Shop and Garden in a timely manner
- Offered information for those interested in City Park and surrounding areas
- Received admissions and coordinated with tour buses to view the Gardens
- Sold and renewed Memberships
- Cleaned and stocked the Gift shop on a daily basis
- Coordinated with sellers to have their merchandise in the shop
- Monitored and tracked inventory
- Assisted with wedding and other events such as Celebration in the Oaks
- Helped vendors set up and make deliveries in a timely manner
- Responsible for balancing cash drawer at the end of the day.
Education
Academy Of The Sacred Heart
New Orleans, LA05-2002
Bachelor of Science - Psychology
LSU
Baton Rouge, LAPre Nursing -
Delgado Community College
Skills
- Registration and Scheduling
- Verbal and Written Communication
- Administrative and Office Support
- Gathering Information from Patients
- Helpful and Service-Oriented
- Resolving Problems
- Reliability and Dedication
- Conflict Resolution
- Medical Terminology
- Attention to Detail
- Outbound Calling
Timeline
Patient Access Representative
DePaul Health Center
03.2023 - Current
Care Facilitator
JenCare Senior Medical Center
05.2021 - 03.2023
Experience Sales Coordinator
The Court of Two Sisters
10.2016 - 08.2020
CNA | Marrero Healthcare
05.2015 - 06.2016
Sales Associate
Sam's Club
11.2012 - 06.2014
Sales Associate
Audubon Aquarium Of The Americas
10.2007 - 07.2009
Caregiver
Special Needs | Louisiana School, Blind
06.2004 - 08.2007
Sales Associate
New Orleans Botanical Garden
05.2002 - 08.2006
Academy Of The Sacred Heart
Bachelor of Science - Psychology
LSU
Pre Nursing -
Delgado Community College