Ashley Shae Harter
Lathrop,MO
Summary
Dynamic Medical Billing Manager at Aspen Medical Management with a proven track record in claims processing and compliance auditing. Expert in resolving payment issues and enhancing customer relationships, I thrive on optimizing accounts receivable and ensuring regulatory adherence. Passionate about driving results and fostering teamwork to achieve organizational goals.
Overview
23
23
years of professional experience
Work History
Medical Billing Manager
Aspen Medical Management
Colorado Springs, Colorado
08.2015 - Current
- Collaborated with insurance companies on claims adjudication and follow-up
- Oversaw daily activities related to the processing of electronic claims submissions.
- Reviewed appeals processes and assisted in preparing appeal letters when necessary.
- Maintained detailed records of all payments received from patients or third-party payers.
- Resolved issues related to denied or rejected payments from insurance companies.
- Monitored accounts receivable aging reports and worked proactively to reduce outstanding balances due from patients or insurers.
- Managed billing processes for optimal compliance with healthcare regulations
- Conducted audits on claims submitted by medical billing staff, ensuring compliance with all applicable laws and regulations.
- Reviewed patient accounts for accuracy and completeness
Restaurant Manager/Owner
Various Restaurants
Colorado Springs, Colorado
12.2006 - 08.2015
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created marketing campaigns to attract new customers.
- Reviewed legal documents related to business operations.
- Managed daily restaurant operations and ensured efficient workflow between departments.
- Trained and supervised staff on service standards and food safety protocols.
- Developed and implemented staff schedules to optimize labor costs and service levels.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Senior Chair, College Music Committee
University of Missouri-Columbia
Columbia, MO
01.2003 - 05.2006
- Assisted with a $100,000 student allocated budget
- Negotiated quotes with agents for various talents
- Delegated tasks to a committee of 12 students as well as over 100 volunteers
- Contributed to the design of event advertisements (i.e. print, radio, and TV)
- Attended South by Southwest Music Festival to network with agents and artists
Intern
Global Spectrum
Kansas City, MO
- Assisted with letter of agreements for third party retail partners
- Negotiated trade deals with outer lying media partners
- Executed day of show activities (i.e. meet and greets, guest services, block parties, dinner parties, and marketing table)
- Facilitated grassroots initiatives
- Contributed with event recap by managing invoices and organizing tear-sheets
Education
Bachelor of Science - Parks Recreation and Tourism, Travel Tourism Management
University of Missouri-Columbia
Columbia, MO12-2006
Skills
- Claims processing
- Accounts receivable
- Compliance auditing
- Payment reconciliation
- Electronic submissions
- Customer relationship management
Volunteer Experience
- South by Southwest Music Festival, Austin, TX, 2006
- Imacolata Manor, Performed grounds work all around campus, 2005
- Department of Student Activities, Staffed many assorted events, 2003-2006
- Student Council Camp Junior Counselor, 2000-2002
Timeline
Medical Billing Manager
Aspen Medical Management
08.2015 - Current
Restaurant Manager/Owner
Various Restaurants
12.2006 - 08.2015
Senior Chair, College Music Committee
University of Missouri-Columbia
01.2003 - 05.2006
Intern
Global Spectrum
Bachelor of Science - Parks Recreation and Tourism, Travel Tourism Management
University of Missouri-Columbia