Ashley Sharpe
Auburn,Georgia
Summary
Business Assistant with strong background supporting daily business operations by PMO and Doctors. Provided wide range of administrative and financial support by assisting with AR, Collections and Scheduling. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
BUSINESS ASSISTANT
HEARTLAND DENTAL CARE
CUMMING, GEORGIA
09.2023 - Current
- Manage schedule utilizing phones, text messages, email, cancellation lists, re-care lists, and unappointed patient lists.
- Verify insurances and performed complete insurance breakdowns using Availity, Aetna, Guardian, Ameritas, and Cigna websites.
- Maintain healthy AR through filling insurance claims, posting insurance payments, working insurance aging reports, and collection on date of service.
- Partner with doctors, PMO, and coworkers to accomplish office goals.
- Build relationships with patients to provide the best possible patient care.
- Utilize Heartland systems to ensure smooth operations of the practice.
COSMETOLOGIST
HAIR HUT
AUBURN, GEORGIA
05.2009 - 07.2023
- Applied servant leadership skills to attentively listen to clients.
- Recommended salon services based on the client's dominant buying motive and emotional treasure.
- Effectively communicated with clients using the Platinum Rule.
- Utilized an industry-modified 10-step financial process to present service costs.
- Offered alternative services, upsell services, or charity services to meet clients' financial circumstances.
- Performed salon and esthetic services: highlights, color, styling, perms, facials, chemical peels.
- Recommended maintenance products and services.
Business Assistant
Heartland Dental Care
Braselton, GA
09.2013 - 11.2014
RURAL CARRIER ASSOCIATE
USPS
DACULA, GEORGIA
04.2006 - 12.2008
- Delivered mail and packages to customers on a prescribed route
- Obtained a government security clearance
- Processed registered mail.
Education
BACHELOR OF SCIENCE - Interdisciplinary Studies
UNIVERSITY OF NORTH GEORGIA
OAKWOOD, GEORGIA12-2025
ASSOCIATE OF ARTS - SOCIOLOGY
UNIVERSITY OF NORTH GEORGIA
OAKWOOD, GEORGIA05.2022
Skills
- Heartland Systems
- HD Intranet
- Dentrix
- Excellent written communication
- Strong interpersonal skills
- Intermediate Microsoft Office
- Typing skills
- Career driven
- Eager to learn
- Teamwork and Collaboration
Certification
- GNESA Certified Domestic Violence Advocate
References
References available upon request.
Timeline
BUSINESS ASSISTANT
HEARTLAND DENTAL CARE
09.2023 - Current
Business Assistant
Heartland Dental Care
09.2013 - 11.2014
COSMETOLOGIST
HAIR HUT
05.2009 - 07.2023
RURAL CARRIER ASSOCIATE
USPS
04.2006 - 12.2008
BACHELOR OF SCIENCE - Interdisciplinary Studies
UNIVERSITY OF NORTH GEORGIA
ASSOCIATE OF ARTS - SOCIOLOGY
UNIVERSITY OF NORTH GEORGIA