ASHLEY S LEMOINE
Plaucheville,LA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
12
12
years of professional experience
Work History
Office Manager
Exceptional Counseling Servies
Bunkie, Louisiana
07.2017 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Managed office operations while scheduling appointments
- Maintained computer and physical filing systems
- Coordinated special projects and managed schedules
- Addressed and remedied all patient or team member issues
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills
- Assisted with regulatory issues such as compliance.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Sales Representative
Verizon
MARKSVILLE, Louisiana
12.2016 - 07.2017
- Helped customers complete purchases, locate items and join reward programs
- Increased sales by offering advice on purchases and promoting additional products
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Recommended merchandise to customers based on needs and preferences
- Approached browsing customers to initiate conversations to determine buying preferences
- Welcomed customers and provided assistance in locating and purchasing products
- Maintained customer satisfaction with quick and professional handling of product returns
- Answered product questions with up-to-date knowledge of sales and store promotions
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Customer Service Cashier
Payday Now Loans
Bunkie, Louisiana
03.2016 - 07.2016
- Maintained strict confidentiality of bank records and client information
- Submitted loan applications
- Collect and deposit Money Daily
- Answer Telephones and give information to callers
- Complete Forms in accordance with company procedures.
Bank Teller
The Union Bank
Bunkie, Louisiana
06.2012 - 08.2015
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
- Logged cashier's checks and other transactions to maintain accurate account records
- Educated customers on use of banking website and mobile apps
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Assisted customers with compromised debit cards and issued new credentials
- Counted and packaged currency and coins
- Placed orders for customer checks and verified starting numbers
- Provided customer records, account statements and copies of checks
- Processed customer transactions promptly, minimizing wait times
- Stocked supplies for customers and personal teller station
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
Education
Pharmacy Technician -
Boston Reed
Cottonport, LADental Assistant -
La School For Dental Assisting
Alexandria, LaGED -
LaSAS
Bunkie, LA2004
Skills
- Regulatory Compliance
- Schedule Coordination
- Decision Making
- Information Security
- Multitasking and Prioritization
- Documentation and Recordkeeping
- Honesty and Integrity
- Friendly and Relatable
- Office Equipment Management
- Customer Service
- Office Administration
- Data Entry
- Scheduling and calendar management
Timeline
Office Manager
Exceptional Counseling Servies
07.2017 - Current
Sales Representative
Verizon
12.2016 - 07.2017
Customer Service Cashier
Payday Now Loans
03.2016 - 07.2016
Bank Teller
The Union Bank
06.2012 - 08.2015
Pharmacy Technician -
Boston Reed
Dental Assistant -
La School For Dental Assisting
GED -
LaSAS