Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
12
12
years of professional experience
Work History
Office Manager
Exceptional Counseling Servies
07.2017 - Current
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
Managed office operations while scheduling appointments
Maintained computer and physical filing systems
Coordinated special projects and managed schedules
Addressed and remedied all patient or team member issues
Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills
Assisted with regulatory issues such as compliance.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Sales Representative
Verizon
12.2016 - 07.2017
Helped customers complete purchases, locate items and join reward programs
Increased sales by offering advice on purchases and promoting additional products
Stocked merchandise, clearly labeling items, and arranging according to size or color
Recommended merchandise to customers based on needs and preferences
Approached browsing customers to initiate conversations to determine buying preferences
Welcomed customers and provided assistance in locating and purchasing products
Maintained customer satisfaction with quick and professional handling of product returns
Answered product questions with up-to-date knowledge of sales and store promotions
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Customer Service Cashier
Payday Now Loans
03.2016 - 07.2016
Maintained strict confidentiality of bank records and client information
Submitted loan applications
Collect and deposit Money Daily
Answer Telephones and give information to callers
Complete Forms in accordance with company procedures.