Ashley Spraglin
Roswell
Summary
Compassionate and detail-oriented childcare professional with meaningful hands-on experience supporting autistic children in school, transportation, and personal care settings. I am deeply committed to creating a patient, nurturing, and structured environment where every child feels safe, understood, and valued for who they are. My work comes from the heart, and I believe every child deserves support that honors their individuality and unique way of experiencing the world. I am now excited to growing in this field and pursue a Behavioral Technician role where I can further support children and families with care, respect, and purpose.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Lexis Nexus
Alpharetta
08.2025 - Current
- Resolved customer inquiries promptly while maintaining a high level of customer service satisfaction.
- Managed incoming calls from customers seeking assistance or information about services offered.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Personal Caregiver
Home Based
Roswell
08.2022 - Current
- Supported clients in social activities to enhance their well-being and engagement.
- Accompanied clients to social events such as movies or plays.
- Built strong and trusting rapport with clients and loved ones.
- Collaborated with parents to address client needs and progress.
- Monitored client progress and maintained detailed records of clients performance.
School Bus Driver
Stancil Transportation
Alpharetta
07.2021 - 06.2025
- Drive students safely to school, fostering positive relationships.
- Maintain vehicle safety, adhere to schedules, and ensure student well-being during transport.
- Communicated effectively with students, parents, and school staff daily.
- Attended training sessions to stay updated on safety regulations.
- Monitored student behavior on the bus and enforced rules consistently.
- Safely and patiently escorted small children across roads.
School Receptionist/ Substitute
Amana Academy
Alpharetta
01.2021 - 06.2025
- Manage front desk operations, enhancing visitor experience and communication flow.
- Handle inquiries and resolve issues promptly, maintaining school reputation.
- Provided support for students during assessments and classroom activities.
- Utilized educational technology to enhance student learning experiences.
- Provided notes and reports on school day activities to primary teacher.
- Encouraged positive behavior among students through effective communication techniques.
In-Home Hospice Caregiver
Roswell
05.2018 - 10.2020
- Developed personalized care plans, adapting to changing patient needs and implementing creative solutions for improved quality of life.
- Delivered compassionate end-of-life care, managing pain relief and coordinating with medical teams to ensure patient comfort and dignity.
- Maintained meticulous patient records, administered medications precisely, and upheld stringent cleanliness standards in hospice environments.
Education
High School Diploma -
SIA Tech Charter School
Skills
- Creative Thinking
- Multitasking
- Detail-oriented
- Decision Making
- Adaptable Learning
- Active listening
- Student engagement
- Special education
- Parent communication
- Behavior management
- Adaptable
- Team collaboration
Languages
English, Highly proficient
Timeline
Customer Service Representative
Lexis Nexus
08.2025 - Current
Personal Caregiver
Home Based
08.2022 - Current
School Bus Driver
Stancil Transportation
07.2021 - 06.2025
School Receptionist/ Substitute
Amana Academy
01.2021 - 06.2025
In-Home Hospice Caregiver
05.2018 - 10.2020
High School Diploma -
SIA Tech Charter School