Ashley Springer
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work History
Office Assistant
Pike Creek Financial Group
Champion
10.2023 - 01.2026
- Managed daily office operations and maintained organized filing systems.
- Coordinated schedules and appointments for financial advisors and clients.
- Assisted in preparing documents for client meetings and presentations.
- Handled incoming calls and directed inquiries to appropriate staff members.
Receptionist
Ferris Home Improvements
Newark
04.2019 - 05.2022
- Provided exceptional customer service to enhance client satisfaction and retention.
- Managed front desk operations and ensured smooth daily workflow.
- Scheduled and confirmed appointments.
- Maintained office supplies inventory and ordered materials when necessary.
- Coordinated communication between contractors and customers for project updates.
Education
Associate of Applied Science - Human Services
Delaware Technical Community College
Wilmington, DE 09.2005 - 05.2015
Delcastle
Wilmington, DESkills
- Office management
- Schedule coordination
- Appointment scheduling
- Document preparation
- File management
- Meeting coordination
- Organization skills
- Prioritizing work
- Problem solving
- Positive attitude
Timeline
Office Assistant
Pike Creek Financial Group
10.2023 - 01.2026
Receptionist
Ferris Home Improvements
04.2019 - 05.2022
Associate of Applied Science - Human Services
Delaware Technical Community College
09.2005 - 05.2015
Delcastle