Ashley Starling
Columbus,GA
Summary
Dedicated professional with a proven track record at excelling in customer service and POS system operations. Known for exceptional work ethic and the ability to foster customer relationships, leading to increased repeat business. Demonstrates strong multitasking skills and a commitment to excellence, ensuring high levels of customer satisfaction and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Cashier
Zelmos
Columbus, GA
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Enhanced customer service experience by efficiently processing purchases and returns.
Independent Contractor
JMAC
04.2022 - 11.2024
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
- Assisted with mowing, weeding and maintenance of grounds.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated equipment while observing standard safety procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Moved furniture and boxes using utility dolly and truck ramp.
- Assisted in receiving, stocking and distribution of merchandise.
Education
GED -
Columbus Technical College
Columbus, GASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Merchandise restocking
- POS system operations
- Retail merchandising
- Decision making aptitude
- Multitasking and organization
- Clear communication
- Empathy and patience
Timeline
Independent Contractor
JMAC
04.2022 - 11.2024
Cashier
Zelmos
GED -
Columbus Technical College