Ashley Staten
Bowling Green,KY
Summary
Trusted professional with a proven track record in customer service, team leadership, and business operations. Devoted to giving my best and demonstrating a positive attitude in every situation. Eager to contribute to a dynamic team and enhance customer experiences.
Overview
15
15
years of professional experience
Work History
Store Manager
Plato's Closet
Bowling Green, Kentucky
08.2011 - Current
- Implemented store events to increase foot traffic and sales volume.
- Resolved customer inquiries and complaints effectively to maintain satisfaction.
- Maintained store cleanliness and organization to enhance shopping experience.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening procedures, cash handling, and bank deposits.
- Created weekly work schedules for staff.
- Purchased and managed inventory for the store.
- Managed social media platforms to amplify engagement and boost store foot traffic by promoting events and showcasing current inventory.
- Processed payments for utilities and supplies.
- Participated in community outreach events to connect with the community and increase customer base.
Stylist
David's Bridal
Bowling Green, Kentucky
07.2014 - 05.2015
- Styled bridal gowns to enhance client confidence and satisfaction.
- Assisted clients in selecting accessories to complete their bridal look.
- Utilized POS systems for processing transactions and managing inventory.
- Maintained clean and organized styling areas to promote a welcoming atmosphere.
Education
Associate of Science - Business Management
Southcentral Kentucky Community And Technical College
Bowling Green, KY05-2015
Skills
- Store operations
- Team leadership
- Customer relationship management
- Visual merchandising
- Inventory management
- Cash handling
- Staff training
- Problem solving
- Time management
Timeline
Stylist
David's Bridal
07.2014 - 05.2015
Store Manager
Plato's Closet
08.2011 - Current
Associate of Science - Business Management
Southcentral Kentucky Community And Technical College