Ashley Strother
Brazoria
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Always willing to learn new things.
Overview
10
10
years of professional experience
Work History
Secretary
G and H Cars
Brazoria
10.2014 - 10.2024
- Scheduled meetings and sent invitations specifying time and location.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Processed documents and materials for dissemination to appropriate parties.
- Sent and distributed mail and parcels.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Prepared expense reports in accordance with company policies and procedures.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Maintained inventory of office supplies and placed orders when necessary.
- Greeted visitors and directed to appropriate location or person.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Assisted with accounts receivable and accounts payable functions.
- Responded to customer issues to provide immediate resolution and improve retention.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Columbia High School
West Columbia, TX05-2005
Skills
- Letter writing
- Requisition processing
- Phone reception
- Office correspondence
- Phone etiquette
- Meeting coordination
- Document preparation
- Filing experience
- Customer service
- Contract administration
- Supply ordering
- Accounts payable
- Multi-line phone systems
- Mail distribution
- Expense tracking
- File management
- Office administration
- Office staff leadership
- Payment posting
- Inventory purchasing
- Payroll administration
- Administering payroll
- Supply restocking
- Confidentiality
- Accounts receivable and payable
- Payroll processing
- Office supply inventory
- Appointment scheduling
- Verbal and written communication
Timeline
Secretary
G and H Cars
10.2014 - 10.2024
High School Diploma -
Columbia High School