Ashley Swank
Syracuse,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills
Overview
11
11
years of professional experience
Work History
Internet Sales Manager
Lamacchia Honda
06.2022 - Current
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
Internet Sales Manager
Friendly Honda
08.2021 - 07.2022
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Organized promotional events such as webinars or live demonstrations to generate leads and showcase product offerings effectively.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Organized promotional events and interacted with community to increase sales volume.
Internet Sales Manager
Koerner Ford
07.2019 - 03.2021
- Responded to internet inquiries and phone calls in timely matter.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Managed accounts to retain existing relationships and grow share of business.
Internet Sales Manager
Bridgeland Auto
03.2018 - 06.2019
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Provided superior and individualized customer service.
- Managed social media accounts, driving brand awareness and engagement through daily postings and interactions with followers.
Inventory Manager
Bill Rapp
08.2013 - 02.2018
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Developed and implemented policies and procedures for inventory management.
Education
High School Diploma -
East Syracuse Minoa Central High School
East Syracuse, NY06.2004
Skills
- Team Leadership Qualities
- Online sales techniques
- Appointment Scheduling
- Digital Marketing
- Inventory Management
- Sales strategy development
- Staff Coaching
- Inbound Call Management
- Lead generation strategies
- Negotiation
Timeline
Internet Sales Manager
Lamacchia Honda
06.2022 - Current
Internet Sales Manager
Friendly Honda
08.2021 - 07.2022
Internet Sales Manager
Koerner Ford
07.2019 - 03.2021
Internet Sales Manager
Bridgeland Auto
03.2018 - 06.2019
Inventory Manager
Bill Rapp
08.2013 - 02.2018
High School Diploma -
East Syracuse Minoa Central High School
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