Ashley Thomas
166 Otis Stewart ,MS
Summary
Dynamic professional with a diverse background encompassing education, direct care, and insurance. Excelled in relationship building at Primerica and demonstrated exceptional classroom management as a Substitute Teacher. Skilled in client relations and critical thinking, consistently enhancing client satisfaction and fostering positive learning environments. Achieved notable referrals for dedication and trustworthiness.
Overview
11
11
years of professional experience
Work History
Substitute Teacher
Picayune School District
08.2022 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Direct Service Worker
Dream Team of Louisiana
01.2014 - Current
- Promoted independence among clients through teaching life skills such as cooking, cleaning, and budgeting.
- Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
- Coordinated recreational activities that promoted socialization among peers while also improving overall mental health for participating clients.
- Maintained clean, safe, and well-organized patient environment.
Insurance Agent
Primerica
10.2018 - 03.2020
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Education
No Degree - Entrepreneurial Management
Southeastern Louisiana University
500 W. University Ave. Hammond, LA 7040201-2027
Associate of Science - Cosmetology
Compass Career College
42353 Deluxe Plaza #16 Hammond, LA 7040310-2010
Associate of Science - Patient Care Technician
Louisiana Technical College
111 Pride Dr. Hammond, LA 7040112-2007
Hammond High
45168 River Rd. Hammond, LA 7040105-2003
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Customer service
- Licensed insurance agent
- Client relations
- Customer follow-up
- Critical thinking
- Activities of daily living assistance
- Daily living activities
- Housekeeping tasks
- Medication monitoring
- Patient care
- Safety awareness
- Compassionate care
- Direct care
- Personal hygiene assistance
- Meal preparation
- Light housekeeping
- ADL support
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Clear communication
- Hair styling
- Professionalism and ethics
- Sanitation practices
- Client consultations
- Client consultation
Timeline
Substitute Teacher
Picayune School District
08.2022 - Current
Insurance Agent
Primerica
10.2018 - 03.2020
Direct Service Worker
Dream Team of Louisiana
01.2014 - Current
No Degree - Entrepreneurial Management
Southeastern Louisiana University
Associate of Science - Cosmetology
Compass Career College
Associate of Science - Patient Care Technician
Louisiana Technical College
Hammond High
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